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Call Center Representative

Sunshine Behavioral Health
Posted 2 months ago
Location

Denver, CO, US

Salary

$20 per hour

Contract type

Full Time

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🔥 Customer Service Representative – Mission-Driven | Cherry Creek, CO

At Sunshine Behavioral Health, every call is an opportunity to change — and even save — a life.

We’re a national leader in addiction recovery and mental health treatment, and we’re growing our high-performance Call Center team in Cherry Creek, Colorado.

If you’re competitive, persuasive, resilient, and motivated by impact — keep reading.

Schedule: Weekend Warrior!

Saturday and Sunday Only - 8am-8:30pm for both Saturday and Sunday (24 hours per week).

💼 What You’ll Do

This is NOT a passive customer service role.

This is consultative, relationship-driven inside sales in a high-volume call environment.

You will:

  • Take inbound & outbound calls from individuals seeking treatment
  • Build trust quickly in emotionally sensitive conversations
  • Use strong objection-handling skills
  • Guide prospective clients toward next steps in the admissions process
  • Maintain accurate records in Salesforce & EMR systems
  • Work closely with Admissions to convert leads into successful enrollments
  • Hit performance goals while maintaining empathy and professionalism

Every conversation counts.

🎯 Who We’re Looking For

Top performers from:

  • Inside sales
  • Call centers
  • Retail sales
  • Hospitality
  • Customer-facing roles
  • High-volume service environments

You are:

  • Goal-driven and competitive
  • Comfortable working toward metrics and performance expectations
  • Confident redirecting conversations
  • Resilient under pressure
  • Naturally persuasive but empathetic
  • Motivated by both impact and advancement

Experience in behavioral health is helpful — but not required. 

📈 Career Growth

High performers move into our Admissions Coordinator (Inside Sales) role.

We promote from within. If you bring the performance, we bring the opportunity.

💰 What You Get

  • $20/hour starting pay
  • Medical, Dental & Vision Insurance
  • PTO + Paid Holidays
  • 401(k) with Company Match
  • Mission-driven, high-impact work environment
  • Real opportunity for advancement

🕒 Requirements

  • High school diploma or GED
  • Proven sales or customer service experience with measurable success
  • Ability to work scheduled shifts (including a weekend day)
  • Strong verbal and written English communication skills
  • Professionalism in high-stress conversations

Successful completion of a pre-employment background and drug screen (including THC/marijuana) is required.

If you want a role where:

✅ You compete
 ✅ You convert
 ✅ You grow
 ✅ Your work truly matters

Apply today and turn conversations into life-changing decisions.




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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