Customer Service Representative - Outbound Specialist

Overview

Looking to TRADE up to a better opportunity?

We're looking for a driven and enthusiastic Outbound Call Center Agent to join our team! In this role, you'll be responsible for making outgoing calls to achieve a variety of goals, such as:

• Customer Service:  Proactively contacting customers to address inquiries, concerns, or follow up on purchases.
• Sales:  Reaching out to potential customers to generate leads/book appointments, introduce offers, and close deals.
• Account Management:  Contacting existing customers to ensure satisfaction and gain memberships

Schedule: 10:00am  - 7:00pm Mon - Fri 

You'll be a master of communication, with the ability to:

• Build rapport:  Develop friendly and professional relationships with customers over the phone.
• Actively listen:  Understand customer needs and concerns to provide targeted solutions.
• Present information clearly:  Effectively communicate product or service details in an engaging way.
• Handle objections:  Address customer concerns professionally and navigate objections persuasively.

To be successful, you'll also need:

• A strong work ethic and a commitment to exceeding customer expectations.
• The ability to work independently while meeting daily call targets.
• Excellent time management skills to prioritize tasks and meet deadlines.
• Proficiency in using computers and call center software.

Join our dedicated team and benefit from a range of perks, including: 

• Competitive Earnings: $20-$25/hr + Performance Bonuses

• Comprehensive Benefits: Medical, dental, vision, group life, HSA, matching 401k, and more. 

• Professional Development: Ongoing training and growth opportunities 

• Work-Life Balance: Paid holidays and vacations

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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