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Responsibilities
- Assist stores in the achievement of providing a favorable customer shopping experience, ensuring implementation and compliance of front-end policies, procedures, and best practices through the effective coaching, teaching, and training of associates- Serve as the district subject matter expert for front-end, AML applications and solutions
- Conduct daily store visits, focusing on front-end customer service, best practices, identifying opportunities and defining processes for improvement
- Monitor front-end cash shortages by identifying opportunities and implementing processes and training for improvement
- Monitor front-end metrics related to Friendly, wait time, SCO utilization and items per minute
- Monitor weekly schedules for optimal front-end operations and Customer Service coverage
- Assist in the installation, training, and use of all front-end technology systems, equipment and/or work methods.
- Ensure store compliance with federal, state, local laws, and with policy and adherence to standards for the Front-end departments (i.e., alcohol, tobacco, WIC, SNAP, AML, etc.)
- Work with stores in the promotion of safety and support for the achievement of a zero-accident safety culture
- Identify training talent and stores within the district as well as evaluating Front-end department team strengths and opportunities
- Partner with district human resources leader to ensure the effective use of approved training programs, assist in the training of store associates
- Provide feedback to district managers, and store leaders on the strengths and developmental opportunities of associates in the Front-end departments and ensure training of new department managers
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum- 1 year as an assistant store leader
- Proficient in Microsoft Office
- Ability to achieve objectives through others
- Ability to take on tasks outside of expertise
- Excellent oral/written communication skills
Desired
- Bachelor's Degree
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Jobs at King Soopers: To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.
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Below is a list of some of the benefits we offer our associates:
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for an annual bonus based upon company performance
- Potential eligibility for restricted stock
- Associate discounts
Growth and Development Benefits:
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
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