Medical Assistant I

JOB SUMMARY: Medical Assistants are cross trained to perform clinical and administrative duties. Medical Assistants are instrumental in helping patients feel at ease in the clinic and often explain the medical provider’s instructions. Medical Assistants are an essential member of Tepeyac’s patient-centered clinic.

PAY & BENEFITS: Tepeyac offers a full compensation package to all full-time employees. Benefits include medical, dental and vision insurance, a flexible spending account, a 401k, disability insurance paid for by Tepeyac, eight paid holidays, four weeks of vacation and over eight days of sick leave each year. We are searching for two Medical Assistants to join our Tepeyac Team.

The hourly rate for the BILINGUAL MEDICAL ASSISTANT I is $21.72

ESSENTIAL DUTIES & RESPONSIBILITIES: 

•    Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the provider.

•    Collect medical history from Tepeyac patients.

•    Perform basic laboratory tests including drawing blood.

•    Assure confidentiality of patient information and medical records.

•    Prepare lab requisitions for prescribed or stat lab samples according to laboratory destination, including tracking and documenting as necessary.

•    Label appropriately, prepare and store lab samples in accordance with required laboratory specifications.

•    Ensure collection of lab specimens by appropriate lab courier.

•    Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.

•    Maintain environmental integrity and aesthetics ensuring all areas are safe and clean.

•    Stock all exam rooms with adequate medical supplies, maintain instruments, prepare sterilization as required.

•    Assist with other related duties as assigned such as answering phones and coordinating patient transportation.

•    Arrange for hospital admissions, specialty care and laboratory services.

•    Explain treatment procedures to patients, prepare patients for exams and assist provider during exams.

•    Instruct patients about medication and special diets.

•    Perform Vision and Hearing test when ordered by provider.

•    Support providers and patients in synchronizing appointments, authorizations, and tests performed within other facilities.

•    Update records to assure all patients have accurate information.

•    Maintain accurate patient information in eClinicalWorks (EMR).

•    Ensure complete and accurate registration including patient demographic and current insurance information.

•    Review and address all jellybeans per Tepeyac’s guideline.

•    May assist with patient interpretation as needed.

•    Maintain quality assurance by tracking and logging designated responsibilities. (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen tank, etc.)

•    Under the supervision of a provider:

o    Collect, process, record, and educate patients on a wide number of medical laboratory tests

o    Administer and maintain medications at the highest standards of patient care

o    Store, inventory, and administer immunizations in compliance with all state and federal guidelines

o    Perform EKGs, Spirometry, vision acuity, ear irrigation, and other tests/procedures as required

•    Assess and schedule patients accurately by phone and in person

OTHER DUTIES AND RESPONSIBILITIES:

•    Attend required internal meetings, trainings, and events.

•    Other duties as assigned.

EDUCATION AND EXPERIENCE: 

Minimum Education & Experience: 

•    High School diploma or GED required.

•    Graduated from a medical assistant program.

•    One year experience in community/public health care required. Experience in multi-group health center setting preferred. EMR experience helpful.

•    Oral and written fluency in English and oral fluency in Spanish required.

KNOWLEDGE, SKILLS AND ABILITIES: 

•    Flexible and adaptable. Willing to jump in where needed.

•    Ability to flourish in a team-oriented care model; strong team building skills.

•    Excellent communication and listening skills. Creative and positive approach to communication and problem solving.

•    Basic computer skills.

•    Organized, able to multi-task, prioritize work and stay focused in a busy clinic setting.

•    Able to execute work plans independently and with flexibility.

•    Demonstrated ability to work effectively with individuals of diverse races, ethnicities, ages and sexual orientations in a multicultural environment; strong initiative and the passion to advocate and provide healthcare to the underserved.

•    Strong initiative and passion to advocate and provide healthcare to the underserved.

Vaccinations: Tepeyac Community Health Center requires certain vaccinations for all employees as a condition of employment, in compliance with applicable federal and state laws. Proof of required vaccinations must be provided prior to starting employment. Exemptions may be granted as required by the Americans with Disabilities Act (42 U.S.C. § 12101 et seq.), Title VII of the Civil Rights Act (42 U.S.C. § 2000e et seq.), the Colorado Anti-Discrimination Act (C.R.S. § 24-34-401 et seq.), and other relevant laws.

All employees of Tepeyac Community Health Center are required to be Colorado residents at time of hire and through their duration of employment.

ABOUT US: For over 30 years, Tepeyac Community Health Center has been committed to providing integrated physical and behavioral health care to individuals throughout the Denver metro area. Tepeyac is dedicated to eliminating health disparities, particularly among Latino and immigrant communities, through culturally responsive, high-quality care. As the organization continues to expand medical, dental, behavioral health, pharmacy, and community services, we remain committed to treating every patient with compassion, dignity, and respect.