Sales Support Specialist I

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Job Description:

Salary: $25.74 to $33.32 hourly

Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location.

As a Sales Support Specialist, your impact is vital.You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.

What to Expect

Schedule:  40 hours weekly, Monday- Friday, Hours scheduled between 6:30am and 7pm with occasional evenings/weekends

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
• 401(k) with 5% company match
• Tuition assistance up to $5,000 per year
• Free basic life and AD&D insurance
• Free short- and long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Sales Support Specialist I, you’ll get to:

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and assist with training and onboarding of new and existing staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success

Requirements and Preferences:

• Required: Bachelor's degree in a related field (e.g., Business, Marketing, Communications, or Healthcare Administration), or an equivalent combination of education and experience.
• Valid in–state driver's license required.
• Preferred: Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment.
• Prior sales experience, particularly in customer facing or outreach roles.

At Vitalant, you are more than a team member—you are a connector, a motivator, and a lifesaver.

If you are passionate about making a difference and thrive in a role that blends community engagement, strategic planning, and goal-oriented results—apply today and become a vital part of something greater.

#CSRAD

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Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.