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Responsibilities
- Conduct plainclothes surveillance to detect internal and external loss within a store environment- Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
- Assist in recruiting, screening, selection, training and scheduling of AP specialists in conjunction with district AP managers
- Coach and provide feedback/skill development support for AP specialists and provide input on performance reviews
- Review AP case management system entries weekly for completion, accuracy and integrity; coach AP specialists on reporting and decision making
- Work closely with the organized retail crime (ORC) investigator to identify training opportunities for AP specialists related to identifying booster activity and conducting booster interviews
- Comply with all federal, state and local laws, as well as company policies and procedures
- Identify/resolve conditions and behaviors that affect shrink, safety and profitability by auditing for compliance and communicating awareness
- Conduct physical security checks; make recommendations to prevent loss and improve profitability
- Partner with law enforcement and prepare case reports for criminal prosecution and complete thorough reports on all AP related activities; testify in court and labor hearings on behalf of the company
- Serve as a district and division liaison to identify and develop solutions and heightened awareness of asset protection opportunities
- Support district AP managers in the execution of asset protection initiatives
- Ensure the implementation and effectiveness of asset protection strategies at store level
- Test functionality of store asset protection equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
- Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
- Physical demands include, but are not limited to, frequently standing and/or walking for long periods of time
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum- High School Diploma or GED
- 2+ years of retail AP experience
- Demonstrated ability to train others and maintain integrity, honesty and professionalism
- Ability to diffuse confrontational situations
- Exceptional customer service skills
- Excellent oral/written communication skills
Desired
- Bachelor's Degree
- Any multi-store AP experience
- Wicklander Certification
- Operational knowledge of CCTV systems
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Jobs at King Soopers: To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.
Below is a list of some of the benefits we offer our associates.
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits:
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for an annual bonus based upon company performance
- Associate discounts
Growth and Development Benefits
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
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