Financial Counselor Specialty

Employment Type:

Shift:

Description:

Essential Functions 
Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, 
Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads 
through resolution. Collaborates on performance improvement activities as indicated by outcomes in program 
efficiency & patient experience. Responsible for distribution of analytical reports. 
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational 
materials. Incorporates basic knowledge of TH policies, practices & processes to ensure quality, confidentiality, & 
safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily 
acquire new knowledge.
Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & 
initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations 
illustrating trends & recommending practical options or solutions while considering the impact on business 
strategy & supporting leadership decision making. Leverages program & operational data & measurements to 
define & demonstrate progress, ROI & impacts. 
Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & 
Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure 
adherence in a manner that reflects safe, honest, ethical & professional behavior & safe work practices.

Minimum Qualifications
High school diploma or GED.
Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital 
registration and / or hospital reimbursement services 
Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.
Understanding of basic billing and coding. 
Additional Qualifications (nice to have)
Bachelor’s degree or advanced certification or a combination of advanced training and/or certification (e.g., 
Registered Nurse, Licensed Practical Nurse, Certified Pharmacy Technician, 
Registered Health Information Technician, or medical coding certification through AHIMA or AAPC
Epic experience preferred.
Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity 
Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.