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Cage Assistant Shift Manager - MGM Grand Detroit

MGM Resorts International
Posted 2 months ago, valid for 9 days
Location

Detroit, MI, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Assistant Shift Cage Manager at MGM Resorts International in Detroit, Michigan, plays a crucial role in ensuring smooth Casino Cage operations and delivering exceptional guest service.
  • Candidates should have over 2 years of experience in cage cashiering or a related field, along with extensive cash handling and auditing skills.
  • This position requires strong leadership abilities, attention to detail, and a customer service orientation to manage and inspire the operations team effectively.
  • The role offers a variety of perks, including wellness programs, health benefits, employee discounts, and opportunities for career advancement.
  • Salary details are not specified, but the position emphasizes the importance of creating memorable experiences in the exciting casino gaming environment.
Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As the Assistant Shift Cage Manager, you’ll be at the heart of the action, ensuring our Casino Cage operations run smoothly and efficiently! Your mission? To protect our company’s assets while leading a dynamic team that delivers outstanding guest service with a smile. Get ready to manage operations, inspire your personnel, and create memorable experiences for our guests—all while having a blast in the exciting world of casino gaming!


THE DAY-TO-DAY:

  • Oversees the Cage Operations team by ensuring efficient staffing, facilitating team member development and training, managing performance, and enforcing policies

  • Monitors all operational areas for efficiency and effectiveness

  • Escalates significant issues to the Director of Cage Operations, Cage/Credit Manager, Shift Manager, or CFO, including staffing concerns, team member relations challenges, procedural and regulatory violations, and operational or guest relations issues

  • Delivers and upholds exceptional customer service by remaining attentive and responsive to guest needs 
     

THE IDEAL CANDIDATE:

  • Extensive experience in cash handling, auditing, and balancing large-volume cash transactions

  • Excellent leadership and team management skills

  • Exceptional attention to detail, accuracy and confidentiality

  • Strong customer service orientation

  • Over 2 years of cage cashier or related experience

  • Must have a High School Diploma or GED
     

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Health & Income Protection Benefits (For eligible employees)

  • Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

  • Free meals in our employee dining room

  • Free parking

  • Various programs and networking opportunities to help you get promoted

  • Volunteer opportunities to give back to the community

  • Other various discounts with company partners such as travel, electronics, online shopping, and many more!
     

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14802

Are you ready to JOIN THE SHOW? Apply today!




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By applying, a MGM Resorts International account will be created for you. MGM Resorts International's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.