Tiger Den Supervisor, Comerica Park

Delaware North Sportservice is hiring a seasonal Club Supervisor to join our team at Comerica Park in Detroit, Michigan. As a Club Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Delaware North operates concessions, premium dining, and retail services at the 41,297-seat Comerica Park, home of the MLB's Detroit Tigers. Delaware North has been a partner of the Tigers since 1930. Our chefs create a unique dining experience at the exclusive Tiger Club that offers a full view of the field. An extensive menu with an emphasis on Detroit-inspired fare is created for every game.

• Train and supervise associates including Club Runners, Servers and Bartenders and observe job performance
• Ensure associates properly set up the Club for guests; conduct walk-through to check for any issues
• Ensure all food presentations and displays meet company standards
• Ensure responsible alcohol service and report any violations and that staff is adhering to company policies for alcohol
• Resolve guest complaints, with the assistance of the department manager
• Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensure replacement stock is ordered
• Ensure all sanitation practices are used and Department of Health guidelines are followed

• Minimum of 2 years of previous hospitality and high-volume dining experience required
• Basic knowledge of cost control measures and profit and loss statements
• Ability to problem-solve and operate in a fast-paced environment
• Ability to work flexible hours, including nights and weekends
• No college degree required

• Standing and walking for entire length of shift
• Ability to lift up to 35 pounds