Business Assistant I

Dental Patient Coordinator / Front Desk

Metro Oral & Maxillofacial Surgery | Dothan, AL

Full-Time | Full Benefits | Bonus Opportunities

Join Our Team!

Are you a friendly, organized, and patient-focused professional who loves making people feel welcome? Metro Oral & Maxillofacial Surgery in Dothan, AL is looking for a motivated Patient Coordinator / Front Desk Team Member to join our team!

As the first point of contact for our patients, you'll play an important role in creating a positive experience from the moment they walk through our doors. We're looking for someone who enjoys helping others, thrives in a busy environment, and takes pride in keeping the day running smoothly.

What You'll Do

• Greet patients with a warm, welcoming attitude and provide excellent customer service.

• Answer phones, schedule appointments, and coordinate patient visits.

• Manage patient check-in and check-out processes.

• Verify insurance benefits and assist with patient billing and payments.

• Communicate treatment information, financial arrangements, and appointment details.

• Coordinate with the clinical team to ensure an efficient patient experience.

• Maintain accurate patient records and handle administrative tasks.

What We're Looking For

• Previous dental or medical front desk experience preferred.

• Oral surgery experience is a plus!

• Knowledge of dental insurance, scheduling, and patient accounts preferred.

• Strong communication, multitasking, and organizational skills.

• A friendly, professional, and compassionate personality.

• Someone who is dependable, detail-oriented, and enjoys working as part of a team.

What We Offer

• Full Benefits

• Paid time off and holidays

• Bonus opportunities based on office performance

• A supportive and welcoming team environment

• Opportunities for professional growth and development

Ready to Join Us?

At Metro Oral & Maxillofacial Surgery, we believe every patient deserves a positive experience, and that starts with an amazing front desk team! If you're passionate about helping people, enjoy staying organized, and want to be part of a team that values your contributions, we'd love to hear from you.

Apply today and become part of the Metro Oral & Maxillofacial Surgery team!