Body Shop Office Coordinator/Estimator - Dover Chevrolet - ICL Autos

Dover Chevrolet- Collision Center, an International Cars, Ltd., Inc. Company, is seeking a Full Time Automotive Body Shop Office Coordinator/Estimator. Candidates with experience in automotive collision are encouraged to apply! 

ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH.

What we offer:

• Annual Profit-Sharing Bonus
• Above market pay!
• Two weeks paid vacation/One week personal time off- first year
• Employer sponsored healthcare benefits – WE PAY 64%
• Vision, Flexible Spending Accounts, Short Term Disability
• Company paid Life Insurance and Long-Term Disability
• Generous 401(k) match
• Earn shares in our Employee Stock Ownership Plan
• Tuition Reimbursement
• Opportunities for Professional Development and Growth
• CLOSED ON SUNDAYS
• Only Employee-Owned Auto Dealership Group in New England

Responsibilities:

• Be the first point of contact when customers walk through the door
• Assist customers with insurance claims, rental cars, etc.
• Communicate effectively with insurance companies and clients on repair progress, notifying them of completion delays and potential part back orders.
• Prepare accurate and detailed estimates and supplements for presentation to end users.
• Assist in part identification and ordering, answering phones, and various other administrative tasks as needed
• Follows up with customers on completed repairs
• Works with shop technicians to assist with obtaining shop supplies, supply inventory and repair components
• Direct interaction with management team to facilitate efficient repair process practices.

Requirements:

• High School Diploma or equivalent
• Excellent communication skills with a customer focus and friendly attitude
• Previous dealership/collision center experience preferred
• Previous experience with Reynolds & Reynolds/ CCCOne estimating systems preferred
• Flexible schedule to cover store hours
• Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements

Join our team today! Be part of a company where all employees are valued, respected, and encouraged. ICL is an active part of the communities in which we operate, and we strive to make positive contributions in the lives of all of our customers.

International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Pre-employment background check and drug screen required.