WE ARE BASH

Bash is South Africa's largest omnichannel shopping platform. We connect over 500 brands across the physical and digital world, for millions of South Africans, every day. We're building something with real scale and real consequence.

We're founder led, a team of true owners and humble learners. We work hard, hold a high bar, and show up for each other. The problems aren't easy and the pace is real but when you break through, the impact is felt across the business and by the customers who rely on us.

If that sounds like the kind of place where you'd do the best work of your career, we'd like to meet you.

Got customer support experience? Cool under pressure? Fast on chat, sharp on calls, and great with people? You might be exactly who we’re looking for. Bash is hiring Seasonal Customer Support Agents for our peak period between October and December 2026.

WHAT YOU’LL DO:

Help customers across chat, email, voice and social
Solve problems with empathy, speed and good judgement
Take ownership of customer issues from start to finish
Deliver a great experience while hitting key service targets
Spot repeat issues and help us keep getting better

WHO YOU ARE:

This job is for you if you have:

6–18 months’ experience in customer support or a contact centre
Confidence across multiple support channels
Strong written and verbal communication
Comfortable in a fast-paced, high-volume environment
Experience with CRM tools like Freshdesk, Zendesk or similar
Retail or e-commerce experience? Even better.

You will do well here if you are stand out:

Customer-obsessed
Calm under pressure
A strong problem solver
Detail-focused
Ready to jump in and make things happen

If you love helping people and thrive when things get busy, we’d love to hear from you.

JOINING THE BASH TEAM

We believe in autonomy and self-driven individuals who thrive within some uncertainty so that they can fill those gaps with their uniqueness. The qualities that allow you to thrive are curiosity, proactivity and a bias to action. If you are these things, joining the Bash team will catapult your career and ensure you do the best work, pushing past your preconceived boundaries.

We don't believe in padding this section with things that sound good on paper. Here's what working at Bash actually looks like:

BASH PERKS

The people around you. We hire to a high standard, and you'll feel it. The talent at Bash will push your thinking, raise your game, and genuinely surprise you.

Real growth. A place that expands what you're capable of. You'll own more, stretch further, and build in ways a traditional corporate can't offer.

Top-of-market pay. The best people, in the right roles, earning at the top tier.

Time that's yours. We are flexible and don't measure time. We look at output.

Shopping perks. An exclusive discount across 500+ brands in-store and on bash.com.

Learn more about this Employer on their Career Site

Customer Support Agent (Seasonal)