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Players Club Supervisor Marketing Gaming Durant Casino

Choctaw Nation of Oklahoma
Posted 24 days ago
Location

Durant, IA, US

Salary

$20 per hour

Contract type

Full Time

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Start Rate: $20.00/hour | Full-Time | 3rd shift

聽

Job Purpose or Objective(s):聽 Supports the Players Club representatives, schedules associates based on business demand, provides assistance, and sets the standard for performance andcustomer service to all internal and external guests. You will report to the Marketing Manager.

Primary Tasks:

1.聽聽聽聽聽聽 You will provide direction and feedback to representatives.

2.聽聽聽聽聽聽 Respond to guest, employee, and management concerns and resolve issues within company policies.

3.聽聽聽聽聽聽 You will oversee the work of your team to ensure standards are met, train team members, and conduct performance聽management with staff.

4.聽聽聽聽聽聽 Maintain knowledge of company, departmental procedures including MICS/TICS, and Title 31 to communicate聽accurate information to guests and other team members/departments.

5.聽聽聽聽聽聽 You will complete required reports.

6.聽聽聽聽聽聽 Maintain records to document/verify department activities.

7.聽聽聽聽聽聽 You will monitor inventory control of general office/rewards club supplies.

8.聽聽聽聽聽聽 Help implement events and promotions.

9.聽聽聽聽聽聽 You will attend training and workshops to develop marketing skills.

10.聽 聽 聽Perform other duties as assigned.

聽

Requirements:

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 General computer application proficiency

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Knowledge of principles and processes for providing customer and personal services

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Makes well-informed decisions, even when data are limited or solutions produce unpleasant consequences perceive the impact and possible effects of decisions.

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Ability to writes in a clear and organized manner for the intended audience.聽

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 One (1) year prior experience in Marketing/Advertising

聽

聽

Responsibilities

1.聽聽聽聽聽聽 You will provide direction and feedback to representatives.

2.聽聽聽聽聽聽 Respond to guest, employee, and management concerns and resolve issues within company policies.

3.聽聽聽聽聽聽 You will oversee the work of your team to ensure standards are met, train team members, and conduct performance聽management with staff.

4.聽聽聽聽聽聽 Maintain knowledge of company, departmental procedures including MICS/TICS, and Title 31 to communicate聽accurate information to guests and other team members/departments.

5.聽聽聽聽聽聽 You will complete required reports.

6.聽聽聽聽聽聽 Maintain records to document/verify department activities.

7.聽聽聽聽聽聽 You will monitor inventory control of general office/rewards club supplies.

8.聽聽聽聽聽聽 Help implement events and promotions.

9.聽聽聽聽聽聽 You will attend training and workshops to develop marketing skills.

10.聽 聽 聽Perform other duties as assigned.

Qualifications

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 General computer application proficiency

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Knowledge of principles and processes for providing customer and personal services

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Makes well-informed decisions, even when data are limited or solutions produce unpleasant consequences perceive the impact and possible effects of decisions.

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Ability to writes in a clear and organized manner for the intended audience.聽

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽 One (1) year prior experience in Marketing/Advertising




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