1832 Steakhouse Host

Responsibilities

• Greet and seat guests promptly with a warm, upbeat demeanor
• Manage reservations, waitlists, and table assignments using the restaurant’s system
• Answer phone calls, respond to inquiries, and handle special requests
• Coordinate with servers, bartenders, and kitchen staff to maintain flow
• Maintain an organized and clean host station and lobby area
• Provide accurate information about menus, specials, and dining policies
• Assist with administrative tasks such as daily reports and guest feedback logs
• Monitor and adjust seating plans to optimize turnover and guest satisfaction
• Handle guest concerns or complaints with professionalism and resolve issues quickly
• Support opening and closing procedures, including cash handling and shift handovers

Qualifications

• Upbeat, friendly personality with strong people skills
• Excellent memory for names, reservations, and special guest preferences
• Proven ability to multitask in a fast‑paced environment
• 1+ years experience in front‑desk, restaurant service, or similar hospitality role
• Administrative background preferred (e.g., data entry, scheduling)
• Knowledge of fine‑dining etiquette and service standards
• Flexible availability, including evenings, weekends, and holidays
• Reliable transportation to the Durant location
• High school diploma or GED; additional hospitality training a plus
• Ability to stand for extended periods and lift up to 25 lb