Key Responsibilities
- Partner with business stakeholders to gather, analyze, and document requirements, use cases, and functional specifications
- Analyze existing systems, workflows, and integrations to recommend scalable solutions aligned with business goals
- Create and maintain technical documentation, system specifications, data flows, and process diagrams
- Translate business needs into clear, actionable user stories and acceptance criteria
- Support API analysis, data mapping, and integration design
- Collaborate with engineering and architecture teams to ensure feasibility and design alignment
- Participate in testing phases, including defect triage, validation, and production support
- Communicate complex technical concepts effectively to both technical and non-technical stakeholders
- Lead end-to-end delivery of technology initiatives, from intake through production deployment
- Define project scope, timelines, milestones, and delivery roadmaps aligned with business priorities
- Drive Agile ceremonies (planning, backlog refinement, sprint reviews, retrospectives)
- Manage dependencies, risks, issues, and escalations, ensuring timely resolution
- Track and report on delivery progress, KPIs, and outcomes to stakeholders and leadership
- Coordinate across multiple teams to ensure on-time, high-quality delivery
- Facilitate decision-making and alignment across cross-functional teams
- Ensure adherence to SDLC, governance, and release management processes
The Expertise and Skills You Bring
Core Skills:
- Strong analytical and problem-solving capabilities
- Excellent written and verbal communication skills with the ability to influence stakeholders
- Experience working in Agile environments
- Ability to balance strategic thinking with execution detail
- Proven experience leading cross-functional technology initiatives
- Strong organizational skills with the ability to manage multiple concurrent priorities
- Experience facilitating collaboration between business and technical teams
Technical & Functional Skills:
- Experience with SQL, Oracle, or relational databases
- Knowledge of web and mobile application architectures
- Familiarity with APIs, integration patterns, and data flows
- Ability to diagram workflows using tools such as Visio, Lucidchart, or similar
- Experience supporting QA and testing lifecycle activities
Project & Delivery Skills:
- Experience managing technology projects or product deliveries
- Strong understanding of project planning, estimation, and tracking
- Experience with tools such as Jira, Confluence, or similar ALM tools
- Ability to manage risks, dependencies, and stakeholder expectations
- Demonstrated success delivering complex initiatives in fast-paced environments
Nice to Have
- Technical background in Java, Python, C#, or JavaScript
- Experience with frontend technologies (Angular, React, Vue)
- Knowledge of cloud platforms (AWS, Azure, GCP)
- Familiarity with QA automation frameworks
- Exposure to financial services or digital platforms domain
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