About Triangle Veterinary Referral Hospital
TVRH provides 24-hour emergency care and specialty referral services in surgery, internal medicine, cardiology, oncology, neurology, radiology, and rehabilitation. Our facilities offer advanced diagnostic and therapeutic capabilities, including digital radiography, ultrasonography, CT, MRI, endoscopy, laparoscopy, and in-house laboratory services.
Our team of veterinarians and support staff works together to provide high-quality care to our community 24 hours a day, 7 days a week. We value collaboration, communication, teamwork, and creating a positive environment where our team members can continue developing their skills.
Position Summary
The ER/ICU Veterinary Technician Assistant supports veterinary technicians and clinicians by helping provide efficient, high-quality patient care in a fast-paced emergency and critical care environment.
This role also assists with hospital cleanliness, patient husbandry, stocking, and infection-control practices to help maintain a safe and organized workplace for patients, clients, and team members.
Key Responsibilities
Patient Care & Floor Support
Safely and appropriately restrain canine and feline patients for procedures
Assist veterinary technicians and clinicians with patient care and treatments
Assist with positioning and obtaining patient radiographs
Enter patient vital signs into Cornerstone and document completed treatments in Instinct
Complete other basic patient record documentation as directed
Proactively support team members throughout the hospital as needed
Monitor supply levels and add needed items to the appropriate supply/want list
Restock treatment areas and maintain organized workspaces
Complete assigned daily and weekly cleaning responsibilities
Follow hospital infection-control and infectious disease protocols
Communication & Teamwork
Communicate clearly and professionally with veterinary staff
Maintain professionalism in high-pressure situations
Demonstrate compassion and appropriate communication around clients experiencing stressful or emotional situations
Identify concerns or operational issues and bring them to the attention of management
Participate in identifying solutions when appropriate
Required Skills & Competencies
Successful candidates should demonstrate:
Safe canine and feline restraint skills
Strong teamwork and communication
Initiative and willingness to assist where needed
Attention to detail
Flexibility in a fast-paced environment
Problem-solving skills
Strong written and verbal communication
Ability to remain calm and professional under pressure
Ability to follow established protocols and instructions
Familiarity with veterinary medical terminology, veterinary software, animal first aid, and basic laboratory procedures is preferred.
Education & Experience
High school diploma or GED required
Minimum of 1 year of professional veterinary experience required
Professional experience with proper canine and feline restraint is required
Emergency, specialty, or critical care experience is preferred
Work Environment
This position operates in a specialty and emergency veterinary hospital providing outpatient care, diagnostic procedures, treatments, surgery, and hospitalization for small companion animals.
Team members routinely work around:
Dogs and cats of varying sizes and temperaments
Computers and phones
Radiology equipment
Anesthesia machines
Ultrasound equipment
Oxygen therapy equipment
IV fluid pumps
Other veterinary medical equipment
Physical Requirements
This is a highly active position. Team members must be able to:
Stand and walk for extended periods
Bend, kneel, stoop, and reach throughout the workday
Safely handle and restrain animals
Frequently lift and/or move up to 50 pounds
Communicate effectively with team members and clients
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Position Type & Schedule
This is a full-time position within a veterinary healthcare facility that operates 24 hours a day, 365 days a year.
Schedule availability will be based on hospital and departmental needs. Weekend, holiday, and inclement-weather availability may be required.
Equal Employment Opportunity
Triangle Veterinary Referral Hospitals provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected by applicable law.
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, transfer, leave, compensation, and training.
Other Duties
This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be a complete list of all duties, responsibilities, or requirements.
Responsibilities may change at any time based on hospital and departmental needs.
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