Overview

Handle customers throughout the entire parts experience with their satisfaction as the number one priority

Responsibilities

Productivity: Meet all production metrics as prescribed by Management.

Customer Satisfaction: Be a Hoffman Ambassador with a positive forward-thinking attitude with all customers and team members in mind. Meet manufacture standards.

Technology: Utilize all tools provided to perform daily duties effectively.

Knowledge: Achieve and maintain certification for Hoffman and manufacturer required trainings.

Qualifications

High School Diploma

1-2 years’ experience in a dealership environment or automotive equivalent required

1-2 years’ experience in a customer service orientated environment preferred

Can adapt and embrace change with an internal and external customer centric mindset

Act as an advocate for teammates and have a strong commitment to technology advancement

Possesses effective communication skills: oral, written, listening.

Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Learn more about this Employer on their Career Site

Ford Parts Counter Person

Overview

Responsibilities

Qualifications