Retail Ambassador (Full-Time)

The Retail Ambassador provides exceptional guest service to all guests at American Dream. 

Primary Responsibilities: 

• Provide exceptional guest service by greeting and conversing with guests and determining their needs. 
• Greet guests courteously, uncovering their needs, and giving polite parting remarks. 
• Assist guests with product questions or general questions concerning American Dream and the local region. 
• Prepare and organize product for display and purchase. 
• Maintain specific product area as determined by the supervisory team. 
• Communicate inventory levels to the manager and buyers on the specific product area. 
• Communicate with manager/buyers on sales of specific products. 
• Understand specific product area knowledge- features, other product options and benefits. 
• Restock displays as needed. 
• Organize and maintain specific product backstock. 
• Oversee safety and cleanliness of selling area. 
• Process and count out funds accurately and timely following established cash handling procedures. 
• Maintain knowledge of Loss Prevention procedures. 
• Utilizing suggestive selling techniques to increase sales. 
• Maintain knowledge of current sales, promotions, and discounts. 
• Recommend, select, and assist in locating merchandise based on guests' needs and questions. 
• Utilize the POS (Point of Sales) system to ring up merchandise sales. 
• Perform other duties as assigned. 

Desired Qualifications: 

• Must be at least 18 years of age. 
• Outstanding guest service skills. 
• Previous retail/experience preferred. 
• Previous cash handling experience preferred. 
• Previous guest service experience preferred. 
• Basic knowledge of computers is preferred. 
• Ability to communicate clearly and effectively with guests. 
• Ability to communicate clearly and effectively with supervisory staff and buying office. 
• Basic math skills. 
• Point of Sale experience preferred. 
• Interpersonal skills -- working alone and with team 

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.