Independent Grocery Store General Manager

Eastern Shore of Maryland

An established, community-focused independent grocery store on Maryland's Eastern Shore is seeking an experienced General Manager to lead daily operations and help shape the future of a locally owned business.

This is an opportunity for a hands-on leader who is passionate about independent retail, developing strong teams, delivering exceptional customer service, and driving operational excellence. The General Manager will have significant influence over store culture, merchandising, department performance, and long-term growth.

What You'll Do

Lead all day-to-day store operations
Recruit, develop, coach, and inspire department managers and store associates
Drive sales, profitability, and overall store performance
Ensure outstanding customer service throughout the store
Monitor financial performance, labor, inventory, shrink, and operating expenses
Partner with department managers to improve merchandising, merchandising standards, and in-stock conditions
Maintain high standards for food safety, cleanliness, and regulatory compliance
Foster a positive, accountable, team-oriented culture
Build relationships within the local community while supporting locally sourced products and vendors

Qualifications

5+ years of grocery retail management experience
Previous experience as a Store Manager, General Manager, or multi-department leader preferred
Strong leadership and team development skills
Experience managing financial performance, labor budgets, and operational metrics
Excellent communication and problem-solving abilities
Ability to lead in a fast-paced, customer-focused environment
Independent grocery experience is a plus

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