Host/Hostess

Job Details: Job Location: Paoli - PAOLI, PA, Salary Range: $17.00 - $17.00Hourly, Waynesborough Country Club is seeking a warm, organized, and detail-oriented Host / Hostess to serve as the face of our dining operations. As the first and last point of contact for our membership and their guests, the Host plays a vital role in setting a welcoming, sophisticated tone for every meal service. Core ResponsibilitiesI. Member Greeting & Table Management Warm Welcome: Greet members and guests by name upon arrival with a genuine, welcoming, and professional attitude. Reservation & Table Seating: Manage daily seating charts, table rotation, and reservation flow (via Jonas POS / reservation systems) to balance server sections and maintain smooth dining room service. Special Request & Preference Tracking: Note member dining preferences, special occasions (birthdays, anniversaries), and dietary restrictions, communicating them clearly to servers and floor managers. Fond Farewell: Warmly thank members and guests as they depart, ensuring their dining experience met expectations and reporting any feedback to management.  II. Dining Room Staging & Communication Station Readiness: Ensure the host stand, entrance foyer, menus, and dining room seating maps are clean, organized, and fully staged prior to each meal service. Menu Management: Regularly inspect menus, wine lists, and daily specials inserts to ensure they are immaculate, current, and free of wear or smudges. Phone & Reservation Duties: Answer incoming calls professionally to assist members with dining reservations, event inquiries, and general club information. III. Professionalism & Team Collaboration Standards of Appearance: Maintain an impeccable level of personal grooming and adhere strictly to the club’s dress code policy. Team Assistance: Assist servers and bussers during high-volume periods with resetting tables, distributing menus, and keeping side stations stocked. Safety & Compliance: Maintain a safe, clean environment around the dining entrance and report any facilities or maintenance issues promptly.  Benefits & Perks Competitive hourly wage Flexible scheduling Employee meal program Supportive, team-oriented work environment in a premier private club settingQualifications: Experience: Previous hosting, customer service, or hospitality experience in a private club, fine dining restaurant, or upscale resort environment is preferred. Interpersonal Skills: Excellent verbal communication skills with a strong memory for member names and preferences. Systems & Computer Proficiency: Ability to learn and navigate club POS and reservation software (Jonas Software experience is a plus). Attributes: Punctual, proactive, calm under pressure, and highly attentive to small details. Physical Requirements: Ability to stand and walk for extended periods during meal shifts and lift up to 20 lbs when assisting with menus or high chairs. Schedule: Flexible availability including evenings, weekends, and club holidays.