Customer Care Temporary Clerk

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for.

Position Summary

The Clerk's primary responsibility is entering web service orders into the customer billing system. Accountable for individual performance indicators of productivity and accuracy. Regular, reliable attendance is an essential job function.

Essential Responsibilities

• Responsible for accurately entering in detail from service orders via multiple communication channels. Performing consistently to meet objectives and goals. Performing work and handle customers in a professional and respectful manner.
• Performing other limited duties as assigned, including projects as needed.

Minimum Requirements

• High School education or equivalent required.
• 1 year experience in a customer service environment required.
• Strong attention to detail with a high degree of accuracy.
• Ability to work independently and in multiple computer systems.
• Must be results oriented.
• Good verbal and written skills required.

Location Requirement: Employees in this role must reside within a one-hour commuting distance of their assigned work location. This requirement supports business needs, including onsite training, team meetings, operational support, and other in-person business activities as needed.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.  You will not be penalized for redacting or removing this information.

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.