Join our team as a Quality Manager at our state-of-the-art aerosol manufacturing plant! We are seeking a highly motivated and detail-oriented professional to lead our quality assurance initiatives and ensure the highest standards of product integrity and regulatory compliance. As a key member of our management team, you will oversee quality control processes, drive continuous improvement efforts, and collaborate closely with internal departments. If you have a passion for quality, a strong technical background, and a commitment to operational excellence, we invite you to help shape the future of our innovative and fast-growing company.

Position: Quality Manager

Summary: The Quality Manager leads, develops, and manages all Quality Systems and initiatives to ensure consistent product quality and regulatory compliance across the organization.

Supervisory Responsibilities:

Direct supervisory responsibility for Laboratory, Line Quality Control (QC), and Quality Support staff, fostering a collaborative and high-performance team environment
Responsible for recruiting, onboarding, training, coaching, providing ongoing performance feedback, and managing disciplinary actions as needed

Duties/Responsibilities:

Collaborates with Operations and cross-functional teams to drive continuous improvement initiatives in production and quality performance processes
Organizational Lead for all Quality Functions including Quality Assurance, Quality Lab, and Document Control
Leads investigations of quality non-conformances and develops, implements, and communicates corrective and preventive actions to internal and external stakeholders
Effectively leads and mentors quality staff to deliver exceptional support and service to clients, maintaining a customer-focused approach
Develops, implements, and continuously improves quality standard testing and evaluation processes to ensure compliance with customer and regulatory specifications
Reviews Master Work Orders and Blending Work Orders to ensure client specifications are accurate
Responsible for coordination and execution of client quality audits
Regularly communicates externally with client quality contacts regarding production quality issues, including non-conformances and corrective actions
Reports raw material quality issues to procurement for corrective action
Responsible for sourcing and quoting quality and lab supplies/assets
Authors, reviews, and updates Standard Operating Procedures (SOPs) related to quality processes, ensuring documentation aligns with industry best practices
Develops and delivers training programs for quality personnel based on the IKI Quality Management System, fostering skill advancement and compliance
Ensures adequate staffing of quality personnel
Other duties as assigned

Required Skills and Competencies

Understanding of GMP, EPA, and FDA regulations
Knowledge of analytical lab testing equipment
Experience with microbial testing preferred
Prior experience in aerosol manufacturing preferred, but not required
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Exceptional time management skills and a strong sense of urgency
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to adapt to the needs of the organization and employees
Ability to prioritize tasks and to delegate them when appropriate
Proficient with Microsoft Office Suite

Education and Experience:

Bachelor’s degree in Chemistry, Engineering, or a related field required
Minimum of 5 years of progressive experience in a quality leadership role within a manufacturing environment required

Hours:

Primarily 1^st shift M-F, with the ability to work extended hours to interact with off-shifts.

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