Management Position-AT&T Authorized Retailer-GM Quest

JOB CATEGORY: SALARY-EXEMPT

STARTING SALARY :

Assistant Manager: $35,600/yr plus Monthly Bonuses 

Store Manager: Starting at $61,600/yr  Including Monthly Bonus Potential

QUALIFICATIONS: 

• Must be 21 years of age, or older.
• This is a full-time position, will be required to work 50 hours per week, minimum.
• Must have a positive attitude and sales driven mentality.
• Must be willing and able to work flexible schedules, as required by business needs.
• Must be willing to relocate to different stores.
• Must show proof of a valid driver’s license and liability insurance (as required by state law).
  

JOB MODEL: 

• Must exhibit fundamental knowledge of Human Relation skills and professionalism.
• Individual must have a record of achievements as follows:
  • Individuals must have an attitude of professionalism, and willingness to learn from others.
  • Ability to selectively recruit the best customer service providers in the industry.
  • Must demonstrate the ability to train and develop others, “to develop others”.
  • Possess the ability to “inspire and motivate” his/her team to achieve objectives.
  • Enforces ALL Company Policies and Procedures.
  • Must have a record of consistently meeting financial expectations (Metrics).
  • *This individual MUST have a proven understanding of the company’s Main Objective, Business Philosophy, and Business Strategy. *

• Interpret sales performance and market trend information.
• Manage controllable cost and make decisions to maximize resources.
• Perform administrative duties including but not limited to: weekly schedules, inventory counts, employee reviews, daily reports, etc.
• Consistently enforce cash handling policies.
• Protect the assets and interest of “The Company” at all times.

• Collaborates with direct supervisor to establish SMART (specific, measurable, attainable,  relevant, time-bound) sales projections/goal such as, financial, staffing & recruiting, training & development and local store marketing strategies.  

• Displays a sense of urgency in terms of consistently meeting company standards of store
• cleanliness and organization.
  
• Team Member Development:
  1. Creates/maintains individual development plans for each sales associate.
  2. Performs timely employee evaluations (daily on newly hired/ weekly on existing)
  3. Monitors employee performance and employee’s progress at all times.
  4. Enforces ALL company’s policies and regulations.
  5. Ensures ALL training courses are completed by each employee on time.

Team Work: Serves as a team player at all levels and across departments. Promotes the success of others and constructively resolves disagreement.

Adaptability/Flexibility: Responds effectively to changes in the business environment. Understands implications and adjusts priorities as needed on short notice.

Interpersonal Skills: Effectively interacts with other. Earns trust, gains commitment, builds and maintains professional relationships, and demonstrates respect for all individuals.

Leadership: Leads by example. Motivates and inspires others to accomplish goals, both as individuals and as a team. Gives and accepts feedback. Demonstrates a high degree of integrity and honesty.

Planning/Organizing: Sets priorities for tasks and goals, organizes information. Efficiently designs and/or executes processes and programs. Appropriately uses all company resources available and delegates appropriately.

MAIN OBJECTIVE:

• To consistently deliver the “BEST” customer service-based experience, for every guest.
• To pursue and capture every opportunity to grow AT&T’s market share in the RGV.
• BUSINESS PHILOSOPHY:

• Be A Role Model consistently displaying an attitude of service to the “TEAM.”
• Always show respect for others, their ideas, and point of view.
• Consistently displays a commitment to exhibit and enforce accountability.
• Displays excellent work ethic, common courtesy, and integrity.
• Must be fully committed to uphold Company Philosophy, Policies, Rules and Regulations.