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• Manage the day-to-day Accounts Receivable function.
• Process and accurately allocate customer payments.
• Match customer payments against outstanding invoices.
• Monitor customer account balances and outstanding invoices.
• Follow up overdue accounts and outstanding payments.
• Respond to customer account and payment enquiries.
• Investigate unidentified, short-paid or incorrectly allocated payments.
• Reconcile customer accounts and resolve discrepancies.
• Review customer ledgers for unusual transactions, incorrect balances or allocation issues.
• Assist with credit notes, adjustments and account corrections where required.
• Maintain accurate records of customer payments, correspondence and supporting documentation.
• Prepare Accounts Receivable reports and outstanding debtor information as required.
• Escalate significant overdue accounts, disputes or unusual transactions where appropriate.
• Ensure the Accounts Receivable ledger remains accurate, complete and up to date.
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