Referral Coordinator

High-Quality Care. Close to Home. 

THIS POSITION IS LOCATED AT SMITH HOUSE IN WILLSBORO

The Referral Coordinator is assigned the responsibility of coordinating and facilitating specialty referrals ordered by all health center providers.

Qualifications / Job Requirements:
Education / Skills Required:
• Experience in a busy office setting with customer exposure (Health Care field preferred)
• Comprehension of medical terminology
• Must possess a high level of interpersonal skills to interact with patients, patients’ families, staff, physicians and management.
• Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort.
• Ability to work outside the normal working hours as volume demands.
• Ability to communicate effectively and diplomatically in writing and verbally.
• Ability to work collaboratively in an ever-changing environment to assure delivery of quality customer service.
• Projects a professional image in appearance and behavior.
• Must be well organized, able to set priorities and adept to handling multiple tasks simultaneously.
• Keyboarding experience and computer knowledge required. (Microsoft Word /Excel / Access Software used)
• Ability to maintain strict confidentiality.
• Ability to handle high volume of phone calls.
• Ability to keep an electronic record of referral appointments and correspondence with patients, physicians

High school Diploma required.

BENEFIT ELIGIBLE:  

We offer competitive benefits including health, dental and vision insurance, retirement plans, life insurance, paid time off, tuition reimbursement as well as tuition assistance!   

LEARN MORE ABOUT US:   
A career at The University of Vermont Health Network - Elizabethtown Community Hospital is an opportunity to make an impact on the health of our community. Our health centers are a central source for primary care in Essex County, New York, and our hospital and emergency departments provide high-quality, essential inpatient and emergency care to residents of northern New York.  

·       Working here: https://www.ech.org/Careers/   

About our Ticonderoga Campus: https://www.ech.org/Health-Centers/Ticonderoga-Campus