We have an amazing opportunity for a HVAC Technical Product Trainer to join the Tech Services Team in Elk Grove, California!

Summary

The HVAC Technical Product Trainer will perform a broad range of equipment support functions and training for Slakey's customers and branches.
Provide customers and Slakey Brothers Team Members with product application, installation, and service training for our major equipment lines.
Provide education to all dealers on unitary and ductless products to include: product feature benefits, system matches, application basics, installation best practices, proper startup, and service.
Develop and deliver instructional classes, presentations, and videos to assist new and existing dealers.
Provide technical field support assistance for Slakey Brothers customers.
Provide parts research assistance, accessory, and functional parts stock suggestions.
Able to travel as required with extended overnight stays

Skills and Qualifications

5+ years of related work experience and excellent knowledge of HVAC industry
Completion of a 2-year college degree in technical studies or equivalent work experience
Ductless background knowledge preferred
Demonstrated ability to manage details and meet deadlines with 100% accuracy
Customer service-oriented approach, responds to requests with a sense of urgency
Strong attention to detail, excellent time management and organizational skills
Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
Ability to use tact and diplomacy in sensitive situations
Recognizes when to use a formal or informal approach, good at crafting a solution rather than simply saying “no”
Excellent presentation and communication skills
Able to operate a personal computer, calculator, other office machines, and proficient in MS Office products (Outlook, Word, Excel, PowerPoint)
Excellent driving record
Able to work sitting or standing and to move freely throughout our facilities
Able to lift and carry equipment and supplies on a frequent basis
Able to travel as required with extended overnight stays

Qualifications

Comprehensive and competitive benefits package includes:

Healthcare coverage of medical, dental and vision available first of the month following date of hire
Discretionary Profit Sharing
401(k) Retirement Plan
Annual Holidays: 6 Paid Holidays and up to 2 Paid Floating Holidays
Paid Vacation (Full Time Team Member Accrual: First 12 Months - 40 hours, Year 1-5 - 80 hours)
Tuition reimbursement for 2-year and 4-year degree programs
Life Insurance, Voluntary Supplemental Life Insurance
Long-Term Disability, Voluntary Short-Term Disability
Employee Assistance Program

Learn more about this Employer on their Career Site