Revenues and Benefits Systems Officer

3-month contract role with a local authority

Summary

Responsibilities

• Support the maintenance, configuration, and development of the Council’s Revenues and Benefits system (Academy).
  
• Assist the Systems Manager in delivering a high-quality service that meets statutory and legal requirements.
  
• Provide expert system support and advice to internal teams on functionality, reporting, and system updates.
  
• Maintain system accuracy by managing data updates and ensuring timely production of reports.
  
• Support the testing and implementation of system upgrades, releases, and improvements.
  
• Troubleshoot and resolve day-to-day system issues.
  
• Produce ad hoc reports, data analysis, and system updates as required.
  

Essential Experience Required

• Significant experience in Benefits assessment (e.g., Housing Benefit / Council Tax Reduction or equivalent).
  
• Strong understanding of Benefits legislation, processes, and workflows.
  
• Experience working with financial data and reporting.
  
• Strong Excel skills (including lookups, pivot tables, and data manipulation).
  

Essential Qualifications Required

• Good general education (GCSE or equivalent), including strong literacy and numeracy skills.
  
• Relevant professional training or experience in Benefits systems or administration is desirable.
  

Additional Information

• Working hours: 36 hours per week.
  
• Office‑based (review possible part home working after initial month)
  
• Location: High Street, Esher, Surrey, KT10 9SD, United Kingdom.
  
• DBS check required.
  
• We work on a bi-weekly schedule.