WIOA Adult Workforce Connector

Job Description:

Salary: $46,000-48,000/year

Title: WIOA Adult Workforce Connector

Classification: Non-Exempt

Scope of Position: Build relationships with agencies, educational institutions, and community-based organizations to connect participants to available services and to aid individuals who need further assistance.

Essential Functions

• Build and maintain positive, collaborative relationships with agencies, educational institutions, and community-based organizations
• Ensure concise and timely case management of all participants by completing required documentation and updates in CWDS and other designated systems of record
• Develop, implement, and monitor Individual Education Plans (IEPs) aligned with customers’ educational and career goals
• Provide career counseling, labor market information, and referrals to supportive services
• Manage a caseload of participants by tracking participant progress toward education, training, and employment outcomes by updating records, submitting required case notes
• Ensure compliance with WIOA adult/dislocated worker requirements and documentation standards
• Conduct intake, eligibility determination, and case management when appropriate
• Provide information to participants interested in educational training, create required individual Training Account documentation, and submit all completed materials for review and processing
• Recruit applicants through outreach strategies including satellite sites, job fairs, schools, community organizations, and referral partners
• Communicate with other departments and management to resolve problems

• Facilitate workshops and coordinate onsite presentations by community partners on topics relevant to customers’ needs
• Meet performance criteria on a weekly, monthly, and annual basis
• Act as liaison between various departments to meet customer needs
• Other opportunities as available

Education and Experience Requirements

• High school diploma required; associate degree or some college preferred
• Demonstrated telephone, computer, written, and verbal communication skills
• Strong organizational, prioritization, and problem-solving skills
• Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs
• Proficient in Microsoft Office applications
• Regional travel is required
• Able to work fully onsite, fully virtual, or in a hybrid environment
• Clean driving record, valid Driver’s License, and reliable vehicle required

Job Ad

WIOA Adult Workforce Connector

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal-driven? Then the WIOA Adult Workforce Connector position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As a WIOA Adult Workforce Connector, you will be responsible for building relationships with agencies, educational institutions, and community-based organizations to connect participants to available services and to aid individuals who need further assistance.

Successful Elements

• Build and maintain positive, collaborative relationships with agencies, educational institutions, and community-based organizations
• Manage a caseload of participants by tracking participant progress toward education, training, and employment outcomes by updating records, submitting required case notes
• Conduct intake, eligibility determination, and case management when appropriate
• Ensure concise and timely case management of all participants by completing required documentation and updates in CWDS and other designated systems of record
• Recruit applicants through outreach strategies including satellite sites, job fairs, schools, community organizations, and referral partners
• Provide information to participants interested in educational training, create required individual Training Account documentation, and submit all completed materials for review and processing

Education and Experience Requirements

• High school diploma required; associate degree or some college preferred
• Demonstrated telephone, computer, written, and verbal communication skills
• Strong organizational, prioritization, and problem-solving skills
• Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs
• Proficient in Microsoft Office applications
• Regional travel is required
• Able to work fully onsite, fully virtual, or in a hybrid environment
• Clean driving record, valid Driver’s License, and reliable vehicle required

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile, and Support!

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.