Description

Overview:

The Level A Flat Rate Technician is a master-level technician responsible for the most complex diagnostics, repairs, and system overhauls. This role is key to ensuring top-quality service and mentoring junior technicians.

Responsibilities:

Perform advanced diagnostics and high-level repairs
Lead by example in safety, quality, and efficiency
Train and mentor apprentice and mid-level technicians
Maintain ASE and manufacturer certifications
Ensure compliance with warranty repair procedures
Deliver outstanding workmanship that meets or exceeds standards

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