Care Coordination Supervisor

Job Details: Job Location: Spear Behavioral - Evansville, IN, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: Undisclosed, Job Category: Nonprofit - Social Services, Southwestern Behavioral Healthcare is seeking a full-time Care Coordination Supervisor to provide critical administrative supervision and operational leadership for our Care Coordination Services. In this vital role, you will oversee the implementation, training, quality assurance, and standardization of care coordination across all departments and programs. Additionally, you will directly supervise our Inpatient Liaisons, ensuring a seamless and supportive transition for individuals moving from inpatient settings to community-based services at Southwestern Behavioral Healthcare. If you are a dedicated leader passionate about elevating standards of care and optimizing client transitions, we invite you to apply. WHY WORK FOR SOUTHWESTERN? AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts DAY ONE of employment! 401K Employer Contribution & Match Student Loan Assistance Program Physical & Financial Wellness Programs Generous Paid Time Off plan Competitive Total Compensation Program Individualized orientation and training program We are GROWING!!  WHAT IS THIS POSITION RESPONSIBLE FOR? Provide administrative supervision, performance feedback, accountability, and professional development for assigned Inpatient Liaison staff. Coordinate schedules, coverage, and workflow for assigned staff. Complete performance evaluations and address routine performance concerns in coordination with leadership and Human Resources as appropriate for assigned staff. Participate in recruitment, interviewing, hiring recommendations, onboarding, and staff development for assigned staff. Support adherence to CCBHC standards/expectations through coaching, modeling, and operational oversight for care coordination services. Review documentation and program reports, addressing routine concerns and collaborating with the Director of Outpatient Services when issues involve clinical practice, treatment planning, risk, competency, or quality of care. Monitor and develop standardized workflows for care coordination services. Provider general oversight of all care coordination services across departments and facilitate regular program meetings with appropriate staff. Coordinate with prescribers, nursing, therapists, case management staff, and community partners to support integrated care and continuity of services. Support implementation of program changes, workflows, pilot initiatives, and service-development activities. Maintain and report assigned program data and performance indicators. Maintain direct client contact as needed to support coverage, staff development, and program needs. Provide care coordination, case management, and skills training services to clients as needed. Obtain and maintain insurance navigator certification. Participate in department and agency meetings and support professional, ethical, recovery-oriented, team-based practice.Qualifications: WHAT'S REQUIRED FOR THIS POSITION? Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or other related field required; prior supervisory or leadership experience preferred. Minimum of two years of behavioral health or community mental health experience, including experience working with adults with serious and persistent mental illness. Demonstrated knowledge of Care Coordination Services, team-based service delivery, community-based behavioral health services, and staff performance expectations. Demonstrated leadership, communication, organization, problem-solving, and staff-coaching skills. Must possess the ability to assess emergency situations and respond in an appropriate, assertive, and therapeutic manner. Must possess and maintain a valid driver’s license, auto insurance meeting Indiana minimum coverage requirements, and qualify for Company vehicle liability insurance. Must complete and maintain verbal de-escalation and crisis intervention training, Adults Needs and Strengths Assessment (ANSA) and Child Needs and Strengths Assessment (CANS) certification, and Insurance Navigator certification as required.  If you are interested in joining a fun, friendly, innovative team, apply today!EOE/AA including Veterans and Disabled. If you are a person with a disability needing assistance with the application process, please call (812) 435-2057