Facilities Manager

PositionTitle: Manager, Facilities

Base Salary: $96,400to $144,600 annually DOE

Benefits: Medical,dental, vision, 401k, flexible spending account, paid sick leave and paid timeoff, parental leave, quarterly performance bonus, training, career growth andeducation reimbursement programs.

ZiplyFiber is a local internet service provider dedicated to elevating theconnected lives of the communities we serve. We offer the fastest homeinternet in the nation, a refreshingly great customer experience, and affordable plansthat put customers in charge. 

Asour state-of-the-art fiber network expands, so does our need for teammembers who can help us grow and realize our goals.  

Our CompanyValues: 

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. 
  

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 
  

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.  
  

• Earning Your Trust: We build trust through clear, honest, human communication. 
  

Job Summary

The Manager, Facilities leadsthe development and implementation of the systems and programs required toensure successful facilities operations across the Ziply Fiber footprint, witha primary focus on maintenance, operational performance, safety and regulatorycompliance for critical infrastructure (central offices, data centers,generators and fuel systems).

This position requiresproven, hands-on facilities leadership: managing a large multi-state portfolioof 500+ properties, a team of Facilities Supervisors and staff with a wideregional footprint, while also functioning as a technical individual contributor.    

Essential Duties and Responsibilities: 

The Essential Duties and Responsibilities listed below are a range ofduties performed by the employee and not intended to reflect all dutiesperformed.

Team Leadership & Portfolio Oversight

·         Oversee Facilities Supervisors, staff and services providedthroughout the large multi-state Ziply Fiber footprint, ensuring consistentoperational performance and compliance across all sites.

·         Provide leadership to Facilities team through coaching,feedback, development goals and performance management.

·         Engage and understand what team members are working on, withthe ability to speak to status across all respective ongoing projects at anytime.

Facilities Operations, Maintenance andCompliance

·         OverseeBMS system upgrades and integrity.

·         Implementand manage Preventive Maintenance programs (Generators, Fuel Tanks, HVAC, etc.)

·         Maintainstate & local permits and licenses for batteries/ generators / fuel tanks,etc.

·         Responsiblefor activities and issues related to Facilities, including maintenance ofbuildings, grounds, HVAC, generators, underground storage tanks, fuel tanks andfuel polishing.

·         Workwith Security team to resolve security issues and monitor alarm logs.

·         Supportand track annual backflow testing.

·         Supportequipment upgrades, including Fire system, BMS, Electrical and Mechanicalsystems.

Projects, Utilities, Vendors and SpacePlanning

·         Creatework orders, purchase orders and Capital project requests and businessjustifications.

·         Manageset-up of new and modification of existing utilities (electrical, fuel, trash,etc.) and enrollment of accounts with third party utility contract managementvendor.

·         Select,onboard, and manage vendors as needed.

·         Supportspace planning and internal staffing moves.

·         Supportnew market construction efforts, and onboard new sites, equipment, vendors,etc.

Policies and Financial Management

·         Updateand Implement policies and procedures related to Facilities responsibilities asneeded.

·         Contributeto the development of capital and expense budgets and managing at or belowapproved budget levels.

Work Schedule and Availability

·         Must beavailable to work regular business hours Pacific Standard Time.

·         Mustalso be available to work on-call, evenings and weekends as needed.

Other Duties

·         Performs other duties asrequired to support the business and evolving organization.

Required Qualifications:

• High School Diploma or GED.
  
• Minimum of eight (8) years of progressive experience in Facilities Management, including a minimum of three (3) years directly supervising technical staff across multiple sites.
  
• Minimum of five (5) years managing a geographically dispersed portfolio of facilities (central offices, huts, cabinets, remote equipment sites) across multiple states.
  
• Strong experience in Telecom/Commercial/Industrial building systems to include HVAC, AC Power Distribution, Emergency backup power systems, Fire Detection/Suppression and Automated Building Controls.
  
• Demonstrated track record maintaining compliance with all applicable local, state and federal regulations, including building/electrical codes, OSHA, ADA, and environmental (EPA) requirements.
  
• Proven experience serving as the primary decision-maker during facility emergencies — conducting root-cause analysis and coordinating vendors/contractors when critical systems fail (e.g., roof, HVAC, generator, fire suppression).
  
• Demonstrated experience developing and managing capital and expense budgets, project scopes, cost estimates and schedules for a multi-site facilities portfolio.
  
• Musthave and maintain a valid driver’s license, auto insurance, and satisfactorydriving record.
  

Preferred Qualifications:

·         Bachelor’s degree in FacilitiesManagement, Engineering, Business Administration or related field.

·         Experiencesupporting telecommunications, data center or other mission-critical 24x7facilities.

·         CertifiedFacility Manager (CFM), Facility Management Professional (FMP) or similarindustry credential.

Knowledge, Skills, and Abilities:

• Ability to handle multiple activities simultaneously remain flexible and maintain one’s composure in stressful situations.
  
• Demonstrated ability to lead, coach and develop a team of facilities professionals across multiple locations.
  
• Ability to travel across a multi-state territory to conduct site visits and manage regional staff and vendors.
  
• Ability to provide excellent customer service.
  
• Must be a self-starter with the ability to work with minimal supervision.
  
• Excellent time management skills and ability to prioritize quickly.
  
• Strong verbal and written communication, attention to detail and organizational skills.
  
• Strong working knowledge of Excel, Word and Visio, along with experience using CMMS/BMS software platforms to manage work orders and preventive maintenance programs.
  

Work Authorization

Applicants must be currently authorized towork in the US for any employer. Sponsorship is not available for thisposition.

Physical Requirements

The physical demands describedhere are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

Essential and marginal functions may requiremaintaining physical condition necessary for bending, stooping, sitting,walking or standing for prolonged periods of time. The employee mustoccasionally lift and/or move over 25 pounds. Specific vision abilitiesrequired by the job include close vision, distance vision, color vision,peripheral vision, depth perception, and the ability to adjust focus. This roleinvolves driving within a specific region or territory and requires the abilityto safely perform all functions of operating a motor vehicle.

Work Environment

Work is performed in an office setting withexposure to computer screens and requires extensive use of a computer,keyboard, mouse, and multi-line telephone system. The work is primarily amodern office setting.

At all times, Ziply Fiber must be yourprimary employer. Unless otherwise prohibited by law, employees may not holdoutside employment nor be self-employed without obtaining approval in writingfrom Ziply Fiber. In holding outside employment or self-employment, employeesshould ensure that participation does not conflict with responsibilities toZiply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber isan equal opportunity employer. Ziply Fiber will consider all qualifiedcandidates regardless of race, color, religion, national origin, gender, age,marital status, sexual orientation, veteran status, and the presence of anon-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment backgroundcheck as conditions of employment. Ziply Fiber may require a pre-employmentdrug screening.

Ziply Fiber is a drug free workplace.