PositionTitle: Senior Manager, Engineering
Base Salary: $113,100 to $149,000 annuallyDOE
Bonus: Targetannual bonus
Benefits: Medical,dental, vision, 401k, flexible spending account, paid sick leave and paid timeoff, parental leave, quarterly performance bonus, training, career growth andeducation reimbursement programs.
ZiplyFiber is a local internet service provider dedicated to elevating theconnected lives of the communities we serve. We offer the fastest homeinternet in the nation, a refreshingly great customer experience, and affordable plansthat put customers in charge.
Asour state-of-the-art fiber network expands, so does our need for teammembers who can help us grow and realize our goals.
Our CompanyValues:
- Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
- Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
- Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
- Earning Your Trust: We build trust through clear, honest, human communication.
Job Summary
The Senior Manager,Engineering leads teams responsible for designing and building scalable,cost-effective fiber networks, ensuring all designs meet technical andregulatory standards. This role oversees the entire engineering design process,manages internal teams and external partners, and drives innovation andoperational excellence. The Senior Manager is accountable for deliveringhigh-quality, construction-ready designs and maintaining accurate OSP recordsto support Ziply Fiber’s mission of expanding state-of-the-art fiber networks.Strategic leadership, vendor management, and expertise in fiber networkengineering are essential for enabling large-scale deployment and long-termnetwork sustainability
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range ofduties performed by the employee and not intended to reflect all dutiesperformed.
Program Strategy and Network Design
- Providethe end-to-end program direction to organize, develop, and execute a programbuild across multiple functional teams.
- Developand execute the fiber engineering design strategy in alignment with businessexpansion and network deployment goals.
- Overseeend-to-end design processes, including route planning, permitting, andcompliance with federal, state, and local regulations.
- Ensuredesigns are optimized for scalability, cost efficiency, constructability, andlong-term maintainability.
Engineering Leadership and Partnerships
- Leadand mentor a team of engineering managers, designers, and support staff todeliver high-quality network designs on schedule.
- Managerelationships with external engineering vendors, contractors, and consultants,ensuring alignment with company standards and project timelines.
- Fostera culture of accountability, collaboration, and continuous improvement withinthe engineering organization.
- Partnerwith construction, operations, product, and finance teams to align engineeringdesign with deployment readiness and business objectives.
- Coordinateand participate in various internal meetings to ensure communication andalignment of initiatives, information sharing and implementation of bestpractices.
Standards, Compliance, and Project Execution
- Establishand enforce engineering design standards, documentation practices, and qualitycontrol measures, and oversee adherence to industry best practices and evolvingstandards in fiber network engineering.
- Ensureengineering work orders are designed in compliance with all company standards,NESC, Utility Pole Agreements, and municipal requirements, as well as publicROW or utility easements, and ensure compliance with permitting requirements,safety standards, and environmental regulations. Mitigate risks by proactivelyidentifying engineering challenges and implementing solutions. Oversee thecompletion of necessary permit applications.
- Verifycontractor’s invoices for accuracy and process to AP in a timely manner.
- Develop,coordinate, and execute project schedules with contractors, propertymanagement, customers, vendors, internal stakeholders, municipalities, andgovernment agencies.
Process Improvement, Innovation, andPerformance
- Providedirection to the organization on Engineering process to drive continuousimprovement
- Driveinnovation in design methodologies, leveraging automation, GIS platforms, andadvanced engineering tools, and implement best-in-class workflows to improvespeed, accuracy, and efficiency of design deliverables. Establish and manageprocess indicators and performance metrics to optimize workflows.
- Stayahead of industry trends, technologies, and regulatory developments to maintaincompetitive advantage.
Other Duties
- Performother duties as required to support the business and evolving organization.
Required Qualifications:
- High school diploma or GED.
- Minimum six (8) years of progressive experiencein fiber network engineering, including quoting, permitting, and otherpre-construction activities.
- Minimum of three (3) years in aleadership/people management capacity, with demonstrated experience mentoring,developing, and managing engineering teams.
- Proven expertise in large-scale fiber design,route and build planning, permitting, and construction-ready deliverables.
- Strong understanding of GIS applications, CADtools, asset management systems, and engineering workflows.
- Experience managing internal teams andthird-party engineering vendors.
- Developed leadership skills, with the ability tomentor and lead others.
- Knowledge of permitting processes, regulatoryrequirements, and compliance for fiber deployments.
- Ability to lead cross-functional initiatives andcommunicate effectively with executive leadership.
- Experience using fiber optic networkdocumentation tools.
- Understanding of network Engineering andinventory tools
- Ability to travel occasionally (up to 10% of thetime).
- The schedule for this position is Monday throughFriday with weekend availability as needed to complete the essential duties ofthis role.
- Must have and maintain a valid driver’s license,auto insurance, and satisfactory driving record.
Preferred Qualifications:
- Bachelor’s degree in Engineering,Telecommunications, or related field.
- Professional Engineer (PE) license.
- Experience analyzing and managing large datasetsin tools such as PowerBI and Tableau
- Experience managing capital budgets.
Knowledge, Skills, and Abilities:
- Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
- Ability to collaborate effectively with other personnel to meet deadlines.
- Strong verbal and written communication, attention to detail, and organizational skills.
- Operate from a customer centered mindset
- Ability to lead and guide change within an organization
- Ability to work within critical deadlines.
- Ability to adjust to rapidly changing priorities and schedules.
- Ability to provide excellent customer service.
Work Authorization
Applicants must be currently authorized towork in the US for any employer. Sponsorship is not available for thisposition.
Physical Requirements
The physical demands describedhere are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.
Essential and marginal functions may requiremaintaining physical condition necessary for bending, stooping, sitting, walking,or standing for prolonged periods of time; most of time is spent sitting in acomfortable position with frequent opportunity to move about. The employee mustoccasionally lift and/or move up to 25 pounds. Specific vision abilitiesrequired by the job include close vision, distance vision, color vision,peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting withexposure to computer screens and requires extensive use of a computer,keyboard, mouse, and multi-line telephone system. The work is primarily amodern office setting.
At all times, Ziply Fiber must be yourprimary employer. Unless otherwise prohibited by law, employees may not holdoutside employment nor be self-employed without obtaining approval in writingfrom Ziply Fiber. In holding outside employment or self-employment, employeesshould ensure that participation does not conflict with responsibilities toZiply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber isan equal opportunity employer. Ziply Fiber will consider all qualifiedcandidates regardless of race, color, religion, national origin, gender, age,marital status, sexual orientation, veteran status, and the presence of anon-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment backgroundcheck as conditions of employment. Ziply Fiber may require a pre-employmentdrug screening.
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