Home Care Intake Specialist

Home Care Intake Specialist $28.58/hour

Position Summary: This position is responsible for initial client assessments, service planning and coordination of care in compliance with AGE and agency guidelines within the 15 communities

serviced by Bristol Aging & Wellness, Inc.

Principal Accountabilities: 

• Assures that clients are assessed on a timely basis.
• Conducts a comprehensive evaluation to determine the full scope of clients’ needs. 
• Determines eligibility for programs. 
• Develops appropriate service plans that meet consumer choice and budget guidelines. 
• Partners with vendors to implement home care services. 
• Assists clients with problem solving and makes referrals as needed. 
• Determines eligibility for public benefits. 
• Assists with applications for public benefits and health insurance and problem resolution related to benefits. 
• Documents phone calls, visits, and all activity in accordance with Elder Affairs’ and agency requirements. 
• Maintains client records accurately and within the mandated timeframe. 
• Communicate with case management staff upon a case transfer.

Qualifications: 

Education: bachelor’s degree in human services or related discipline. 

Experience: Elder service helpful. 

Special Skills/Knowledge: 

• Excellent oral and written communications skills, 
• ability to effectively relate to a wide variety of personalities, 
• strong assessment skills, 
• basic computer skills, 
• organizational and time management skills, 
• ability to multi-task, 
• be adaptable and work in a fast-paced, high volume work environment. 
• Driver’s license and reliable transportation required. 

This job description is intended to be general, will evolve over time, and is subject to periodic updating.

This job description does not constitute a written or implied contract of employment.

EOE/M/F/D/V