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Benefits:
- 401(k)
- Company car
- Company parties
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Director of Compliance & Business Development
EmmUcare Home Health
Location: Williamsport, PA
Job Type: Full-Time | Monday–Friday
Pay: $20.00–$23.00 per hour, based on experience
Location: Williamsport, PA
Job Type: Full-Time | Monday–Friday
Pay: $20.00–$23.00 per hour, based on experience
About EmmUcare Home Health
Founded in Williamsport in 2017, EmmUcare Home Health provides non-medical home care that helps individuals remain comfortable, supported, and independent in their homes. Our mission, “Care Centered Around You,” guides our relationships with clients, caregivers, and community partners..
Position Overview
This leadership position oversees compliance initiatives, contracts, audit readiness, and business development. The director will monitor outstanding requirements, guide corrective actions, address escalated concerns, and pursue opportunities to expand referrals and services.
You will work closely with our Regional Manager, Director of Operations, Compliance Officer, and department leaders to keep priorities moving and ensure accountability.
Key Responsibilities
Compliance & Audit Oversight
- Oversee compliance with applicable state regulations, payer requirements, and company policies.
- Supervise the Compliance Officer’s audit preparation and documentation reviews.
- Review internal audit findings and track corrective actions through completion.
- Monitor documentation accuracy, outstanding requirements, and important deadlines.
- Identify recurring concerns and coordinate improvements, education, and follow-up.
Contracts & Payer Relations
- Coordinate payer contracts, renewals, credentialing, and provider enrollment requirements.
- Maintain organized records of contract terms, submissions, deadlines, and follow-up.
- Communicate with insurance providers, managed care organizations, and other payer partners.
- Identify opportunities to expand payer relationships and service access.
- Escalate contract questions and proposed commitments for approval when required.
Business Development & Community Partnerships
- Build relationships with hospitals, caseworkers, service coordinators, and community organizations.
- Identify and pursue referral opportunities within approved service areas.
- Develop partnerships that support client referrals and service growth.
- Represent EmmUcare at professional meetings, recruitment or referral events, and community activities.
- Collaborate with Marketing on outreach materials and partnership initiatives.
- Track outreach efforts, follow-up activities, and results.
Leadership & Escalated Concerns
- Help resolve complex client, employee, and payer concerns.
- Provide guidance and support to department leaders.
- Make timely decisions within company policies and delegated authority.
- Coordinate follow-up across departments and ensure concerns reach resolution.
- Maintain confidentiality and professional communication.
Experience & Qualifications
- Required: At least 2 years of experience in healthcare administration, home care operations, compliance, or a related field.
- Preferred: 3–5 years of experience in healthcare management, compliance, or business development.
- Experience with Medicaid waiver programs, payer contracts, audits, or regulatory requirements is strongly preferred.
- Previous leadership or supervisory experience is a plus.
- College degree preferred but not required.
- Strong communication, organizational, and problem-solving skills.
- Ability to manage competing priorities, meet deadlines, and follow through independently.
- Confidence communicating with payers, referral partners, and management.
- Proficiency with Microsoft Office and electronic recordkeeping systems.
- Valid driver’s license and reliable transportation for business-related travel.
What We’re Looking For:
Our ideal candidate takes ownership of their work, asks thoughtful questions, and follows through. They can recognize a compliance concern, organize a practical response, and work respectfully with others to resolve it. They also enjoy building relationships and understand that sustainable growth depends on dependable service and strong operational practices.
EmmUcare Home Health is an equal opportunity employer.
Learn more about this Employer on their Career Site
