Benefits:

Dental insurance
Health insurance
Paid time off

NOW HIRING – OFFICE MANAGER

ELPS Private Detective Agency | West Chester, PA

Position: Full-Time Office Manager
Starting Salary: $52,000+ annually, commensurate with experience and qualifications
Location: West Chester, Pennsylvania
Schedule: Full-Time, Monday–Friday

About the Position

ELPS Private Detective Agency, an established and growing private investigative and security services firm, is seeking a highly organized, motivated, and dependable Office Manager to oversee daily administrative operations and support our team of investigators, security professionals, and management.

We operate in a fast-paced environment where priorities can change quickly. The ideal candidate will be a proactive problem-solver who takes ownership of their responsibilities, works independently, and can manage multiple assignments without constant supervision.

This is an excellent opportunity for someone interested in the criminal justice, private investigation, legal, or security industries who enjoys a diverse and challenging work environment.

Key Responsibilities

Office Management & Administration

Oversee daily office operations and ensure administrative functions run efficiently.
Answer incoming telephone calls, respond to emails, and maintain professional communications with clients, employees, vendors, and business associates.
Coordinate employee schedules, investigative assignments, and security staffing needs.
Maintain organized and confidential case files, employee records, and company documentation.
Prepare correspondence, reports, memos, proposals, and other business documents.
Monitor deadlines, follow up on outstanding assignments, and ensure timely completion of administrative tasks.

Financial & Business Operations

Assist with payroll processing, employee timekeeping, and payroll verification.
Prepare client invoices, monitor accounts receivable, and follow up on outstanding payments.
Perform basic bookkeeping and maintain accurate financial records.
Assist with expense tracking, vendor payments, and general business administration.

Investigative & Operational Support

Assist investigators with background investigations, database research, and information gathering.
Review surveillance footage and assist with preparing investigative reports.
Coordinate assignments between clients, investigators, and security personnel.
Review reports and documentation for accuracy, completeness, and professionalism.
Assist with special projects, confidential assignments, and other operational responsibilities as needed.

Qualifications & Requirements

2–3 years of office administration, office management, or related operational experience preferred.
Strong organizational skills with exceptional attention to detail.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Experience with QuickBooks, payroll systems, or similar business software preferred.
Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.
Strong problem-solving skills, initiative, and sound judgment.
Ability to handle sensitive and confidential information with professionalism and discretion.
Dependable, punctual, and capable of working independently.
A positive attitude and willingness to assist wherever needed.
Ability to successfully complete a background check appropriate to the position.

Experience in private investigations, criminal justice, law enforcement, legal services, or security operations is a plus, but not required.

We value experience and ability over job titles and are willing to train the right individual on industry-specific responsibilities.

What We're Looking For

We are not simply looking for someone to answer phones and complete paperwork. We need someone who can take ownership of the office, anticipate needs, establish priorities, and help keep our operations running smoothly.

Our ideal Office Manager is someone who:

Takes initiative rather than waiting to be told what to do.
Can work independently with minimal supervision.
Is comfortable juggling multiple responsibilities in a busy office.
Follows through on assignments and holds themselves accountable.
Is professional, resourceful, trustworthy, and dependable.
Enjoys being part of a team while having the confidence to make day-to-day decisions.

Compensation & Opportunity

Starting salary: $52,000+ annually, based on experience, qualifications, and demonstrated capabilities.

We offer an opportunity to become an important part of an established investigative and security services firm, with potential for professional growth, increased responsibilities, and salary advancement.

How to Apply

Interested candidates should submit the following:

Current resume
Brief cover letter explaining their qualifications and interest in the position
Salary requirements

Please include "Office Manager Position" in the subject line of your application.

ELPS Private Detective Agency
West Chester, Pennsylvania
www.ELPSPDA.com

ELPS Private Detective Agency is an Equal Opportunity Employer.

Learn more about this Employer on their Career Site