Human Resource Generalist

Job Description:

Position Summary

The HR Generalist plays a key role in supporting daily human resources operations, managing core HR processes, and serving as a trusted point of contact for employees and management. This role covers a broad range of HR functions, including onboarding, employee relations, benefits administration, compliance, performance management, and HR policy guidance.

Location & Reporting

• Location: Fort Lauderdale, Florida (On-site 5 days a week)
• Reports to: SR. HR Manager

Key Responsibilities

Onboarding & Offboarding

• Coordinate the end-to-end onboarding process for new hires, including background checks, initial orientation, and IT setup.
• Conduct offboarding procedures, exit interviews, and ensure smooth transitions and final document completion.

Employee Relations & Workplace Culture

• Serve as an accessible, trusted resource for employee questions regarding company policies, benefits, and workplace concerns.
• Assist managers with performance management, employee feedback, and disciplinary documentation.
• Support initiatives that promote employee engagement, inclusion, and a healthy work culture.

HR Operations & Compliance

• Maintain employee records, employment files, and HR database systems (HRIS) with high accuracy and confidentiality.
• Ensure company compliance with federal, state, and local labor laws and regulations (e.g., FMLA, FLSA, EEOC, ADA).
• Assist in updating company handbooks, policies, and standard operating procedures (SOPs).

Benefits & Payroll Support

• Administer open enrollment, answer employee benefits queries, and assist with vendor coordination.
• Support leave-of-absence requests, including FMLA, medical, and personal leaves.
• Collaborate with payroll to ensure accurate employee status updates, compensation changes, and time-off tracking.

Qualifications & Experience Required

Education:

• Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent experience).

Experience:

• 3-5 years of hands-on experience in a generalist or multi-function HR role.

Technical Skills:

• Proficiency with HRIS platforms (Workday) and standard office productivity suites Google Workspace.
• Communication: Excellent verbal and written communication skills with strong interpersonal presence.
• Discretion: High level of integrity and ability to handle confidential and sensitive information appropriately.
• Problem-Solving: Proactive, organized, and skilled at resolving operational challenges efficiently.
• Adaptability: Comfortable juggling multiple priorities in a dynamic environment.
• Collaborate with payroll to ensure accurate employee status updates, compensation changes, and time-off tracking.

MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.