Branch Market Manager

Branch Market Manager – Fort Wayne, IN

Are you an experienced leader who enjoys developing people, driving business results, and building a high-performing team? Do you have a track record of growing market share, improving operational performance, and leading employees through change while maintaining a positive culture?

If so, we want you on our team.

At Kirby Risk Electrical Supply, our Branch Managers play a critical role in the success of our business. As the Branch Market Manager for the Fort Wayne territory, you will provide leadership for the branch while driving sales growth, operational excellence, employee development, and customer satisfaction.

What You will Do as a Branch Market Manager

In this role, you'll be responsible for leading branch operations, supporting business growth, and developing a team focused on delivering exceptional customer experiences.

You'll:

• Provide leadership and direction for the Fort Wayne territory.
• Partner with Regional Sales Managers and Account Managers to develop sales strategies, budgets, and annual business objectives.
• Drive branch profitability by monitoring performance metrics, managing expenses, and identifying growth opportunities.
• Hire, train, coach, mentor, and develop employees to maximize individual and team performance.
• Foster a positive, accountable workplace culture built on teamwork, communication, and continuous improvement.
• Ensure consistent application of company policies, procedures, and human resources practices.
• Review and resolve complex customer concerns while supporting long-term customer relationships.
• Lead regular branch meetings to communicate goals, expectations, and business performance.
• Delegate responsibilities effectively while maintaining accountability for operational results.
• Work closely with corporate departments and field teams to support company initiatives and branch success.
• Represent Kirby Risk professionally in all interactions with customers, employees, suppliers, and business partners.

What Makes You a Great Fit

• 5-7 years of management, business operations, sales leadership, or related experience
• Some college coursework in Business Management or a related field, or an equivalent combination of education and experience
• Demonstrated ability to lead, motivate, and develop experienced employees
• Strong conflict resolution, coaching, and employee development skills
• Experience managing budgets, operational performance, and business results
• Ability to quickly learn new concepts and apply them effectively in a changing business environment
• Strong communication, decision-making, and organizational skills
• Proficiency with Microsoft Office applications and CRM platforms
• Experience in electrical distribution, supply chain, wholesale distribution, or related industries is preferred
• Product knowledge and supply and distribution experience are a plus

What to Expect in This Role

• Leadership responsibility for the Fort Wayne territory
• A balance of employee development, operational management, and business growth activities
• Regular collaboration with sales teams, regional leadership, and corporate departments
• Responsibility for branch performance, customer satisfaction, and profitability
• Opportunities to drive continuous improvement and influence the future growth of the business

Why Kirby Risk?

Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged people who treat each other—and our customers—with respect and urgency.

When you join Kirby Risk, you’re not just taking a job—you’re joining a company where you can build a career.

Benefits That Work for You

We provide a complete package designed to support your health, career, and future:

• Medical, RX, Dental, and Vision insurance
• Life insurance & Employee Assistance Programs
• Tuition reimbursement & on-the-job training
• 401(k) with company match & Profit Sharing
• Paid Time Off (PTO)