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Housekeeper

EXCHANGE HOTELS MANAGEMENT
Posted 8 days ago
Location

Fort Worth, TX, US

Salary

Competitive

Contract type

Full Time

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Job Details: Level: Entry, Job Location: Hyatt Place Fort Worth - Fort Worth, TX, Position Type: Full Time, Education Level: None, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Hospitality - Hotel, ROLE SUMMARY: At Hyatt Place Fort Worth, we believe our guests select Hyatt Place because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences. The Housekeeping Team Lead plays a key role in overseeing housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces consistently meet or exceed company standards while supporting team performance, productivity, and departmental goals, as well as assisting the Housekeeping Assistant Manager to ensure proper cleanliness, team building, cleanliness score expectations.The Housekeeper is responsible for maintaining the cleanliness, appearance, and overall guest environment of the hotel. This role plays a vital part in creating a welcoming and memorable guest experience by ensuring all guestrooms and public spaces meet the highest standards of cleanliness, safety, and presentation. ESSENTIAL FUNCTIONS: Maintain cleanliness and presentation of assigned guest rooms and public areas in accordance with hotel brand standards. Clean and reset guest rooms, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities. Ensure all spaces throughout the hotel contribute to a clean, comfortable, and welcoming guest environment. Anticipate guest needs, respond promptly to requests, and resolve concerns professionally to ensure guest satisfaction. Stock, organize, and maintain housekeeping carts, closets, and supply areas. Safely and properly use cleaning chemicals, tools, and equipment in accordance with OSHA and hotel guidelines. Inspect rooms and public areas for cleanliness, maintenance issues, and safety concerns; report deficiencies promptly. Transport linens, trash, and supplies to and from designated areas efficiently. Remove trash and debris from assigned areas and ensure proper disposal and recycling practices. Maintain cleanliness of hallways, elevators, stairwells, public restrooms, and other common areas as assigned. Identify and report lost and found items in accordance with hotel procedures. Ensure security of assigned keys and uphold guest privacy and confidentiality at all times. Communicate clearly and professionally with guests, team members, and leadership to support smooth operations. Support housekeeping team members and assist in other areas of the hotel during peak business demands. Adhere to all company policies, procedures, and quality standards, maintaining a professional appearance at all times. Identify and report maintenance issues, safety concerns, or suspicious activity to leadership in a timely manner.  ENVIRONMENT / PHYSICAL REQUIREMENTS: Ability to stand, walk, bend, kneel, stoop, and move continuously for extended periods (8+ hour shifts). Ability to lift, carry, push, or pull up to 25 lbs regularly and up to 50 lbs occasionally without assistance. Ability to perform repetitive tasks such as cleaning, lifting, and reaching. Ability to work in various environmental conditions, including exposure to cleaning chemicalsQualifications: REQUIRED QUALIFICATIONS: Flexible availability, including evenings, weekends, and holidays. Ability to work efficiently in a fast-paced, physically demanding environment. Strong attention to detail and commitment to cleanliness and quality standards. Ability to follow instructions, safety guidelines, and operational procedures. Basic communication and guest service skills. Embody our Core Values: Respect, Integrity, Humility, Empathy, Creativity, Fun. PREFERRED QUALIFICATIONS: Previous housekeeping, hospitality, or cleaning experience preferred. Familiarity with hotel cleaning standards and procedures. Experience working in a team-oriented environment.




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