Hospice Administrative Assistant

NextCare Hospice is looking for a Hospice Administrative Assistant to keep our office running smoothly. This is a hands-on office role supporting our clinical team, our patients and their families, and our billing operations. You will be the person in the office during office hours, answering calls, keeping up with emails and faxes, and making sure nothing falls through the cracks. This is not an Office Manager role. It is an administrative support role, working closely with our Hospice Biller and the rest of the team.

Schedule: Office hours are 10:00 AM to 4:00 PM. Full-time 8:00 AM to 5:00 PM is also considered. You must be in the office during office hours. This role is full-time or part-time, in office.

Pay: $25 to $29 per hour, depending on experience.

Responsibilities:
- Answer incoming calls and direct them to the right person
- Make wellness calls to patients and families
- Schedule patient visits and appointments
- Stay on top of emails and faxes, and route them to the right owner
- Support hospice billing, authorizations, and appeals, working closely with our Hospice Biller
- Keep office records and documentation current in our EMR
- Handle general office duties as needed

Requirements:
- Hospice office experience is required
- Familiarity with hospice billing, authorizations, and appeals is required
- EMR experience, HospiceMD preferred
- Bilingual Spanish preferred
- Organized, reliable, and comfortable juggling calls, emails, faxes, and scheduling at the same time
- Able to be in the office during office hours, 10:00 AM to 4:00 PM

Location: 16480 Harbor Blvd, Suite 205, Fountain Valley, CA 92708