Dental Office Manager

Overview

Big Smile Dental is now hiring a Full Time Dental Office Manager in Fredericksburg, Virginia!

We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset.

Why Join Big Smile Dental?

Join Big Smile Dental in Fredericksburg, VA and take the next step in your leadership career with an established Fredericksburg practice that values exceptional patient care, teamwork, and professional growth in a supportive team environment.

As our Dental Office Manager, you'll have the opportunity to lead a dedicated team, make a meaningful impact on practice success, and help create an outstanding experience for patients every day.

If you're a motivated leader who enjoys building strong relationships, driving results, and fostering a positive office culture, we'd love to meet you.

Full Time Dental Office Manager Schedule

Monday - Thursday 7:45am -5:00pm

Friday 7:45am - 2:00pm

with lunch breaks

Dental Office Manager Job Summary

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Full Time Benefits

• Competitive Compensation
• Quarterly Office Manager Bonus Incentive
• Quaterly Growth Bonus Incentive
• Monthly Employee Performance Incentive Program
• 401K
• Paid Time Off 
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life and AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Employee Referral Bonus Program
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Perks

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program for all employees and their household

Responsibilities

• Team leadership, coaching and training• Profit & Loss (P&L) management• Staff and patient scheduling• Time & Attendance (T&A) management• Payroll process management• Accounts Payable (AP) management• Manage insurance claims and other forms of payment

• Patient satisfaction and experience• Collaborate on internal and external marketing efforts• Implement policies and procedures• Promote SDP company policies and best practices (published or otherwise communicated)• Management of dental licenses and other related certifications• Maintain current safety procedures and personal protective equipment required to minimize health risks• Other job duties as assigned

Qualifications

•Minimum 2 years of experience as a Dental Office Manager required, including front office operations and team leadership experience.

• Proficient in dental performance management software

• Strong understanding of marketing strategies, platforms, tools and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management, revenue cycle, A/R (budgeting)• Comprehensive understanding ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required• Ability to travel up to 10%• Prolonged sitting and standing as needed• Ability to lift up to 15 lbs.• Exposure to potentially hazardous objects and/or materials• Ability to wear appropriate work attire as needed or required

Practice Description

About Big Smile Dental

At Big Smile Dental in Fredericksburg, VA, we’re dedicated to creating healthy, beautiful smiles for the whole family. Led by Dr. Carter Waller, our friendly team provides comprehensive dental care including cleanings, fillings, crowns, dentures, root canals, and cosmetic dentistry like veneers and teeth whitening. We focus on gentle, personalized treatment in a welcoming environment. Whether you need routine care or a smile makeover, Big Smile Dental combines experience, technology, and compassion to keep your smile bright and healthy.

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.