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Job Details: Job Location: OVB On the Square - Gallipolis, OH, Salary Range: Undisclosed, Processor is responsible for managing the documentation and verification process of residential mortgage loan files. The processor works closely with loan officers, underwriters, and third-party vendors, to ensure that all files are complete, accurate, and compliant with regulatory and investor guidelines. This role is essential in facilitating the timely and successful closing of mortgage loans.Process residential mortgage loans and Home Equity lines of credit: - Prepare pre-disclosures by reviewing incoming mortgage applications to verify accuracy and completeness. - Order and track third-party services such as appraisals, title work, credit reports, flood certifications, and VOE's. - Communicate to loan officers and processing team any missing items or additional information as needed. - Track loan progress and maintain detailed notes regarding progress. - Maintain up-to-date knowledge of federal and state mortgage regulations, TRID guidelines, and internal lending policies. - Meet processing benchmarks and service-level timelines to support an efficient loan pipeline.- Prepare disbursement checks and assemble completed loan documents for closings. - Provide exceptional service to both internal and external customers, responding to inquiries in a timely and professional manner. - All other duties assigned.Prepare real estate loan modificationsMiscellaneous loan trouble shooting in LOS Assist in other areas of the department when needed Maintain accurate records and documentation in the LOS and any other system utilized in the dept.All other duties assigned Qualifications: Customer Service experience preferred Lending experience and analyzing loan documents preferred Ability to prioritize tasks and work in a fast-paced, deadline-driven environment.Ability to manage multiple loan files and prioritize workload in a high-volume environmentExcellent organizational skills with attention to detail and accuracyKnowledge of banking regulations and compliance requirements preferred.Strong communication and interpersonal abilities to work effectively with internal teams and third partiesMaking Judgments and Decisions, and ability to solve problems Organization & Time ManagementPerforming Effectively Under StressAbility to operate most standard office equipmentAbility to be flexible with work scheduleAbility to sit for extended periods of timeAbility to make good, sound judgements and decisions
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