Patient Care Coordinator

Do you love helping people, staying organized, and being part of a team that makes a difference in patients' lives?

Raleigh Capitol Ear, Nose, Throat & Allergy is looking for a friendly, dependable, and highly organized Patient Care Coordinator to join our growing team!

We are looking for someone who enjoys working in a fast-paced medical environment, takes pride in providing exceptional customer service, and understands that a positive patient experience starts with a welcoming and efficient front office.

What You'll Do

• Welcome patients and provide a warm, professional first impression.

• Coordinate patient appointments, follow-ups, and scheduling needs.

• Manage incoming phone calls and patient inquiries with professionalism and compassion.

• Coordinate referrals, medical records, and communication with other healthcare providers.

• Assist with insurance verification, authorizations, and other administrative responsibilities.

• Communicate with clinical staff and providers to ensure smooth patient flow.

• Help keep daily office operations organized and running efficiently.

• Address patient questions and concerns with patience and a solutions-oriented attitude.

What We're Looking For

• Previous experience in a medical office or healthcare setting preferred.

• Excellent communication and customer service skills.

• Strong organizational skills and attention to detail.

• Ability to multitask and prioritize in a busy environment.

• Comfortable using electronic medical records and computer systems.

• A positive attitude, professional demeanor, and willingness to be a team player.

• Dependable, proactive, and able to work independently when needed.

Why Join Our Team?

• Work with a supportive and collaborative team.

• Be part of a practice where patient care truly matters.

• Enjoy a rewarding role that makes a difference in people's lives.

• Opportunity to grow your skills in a specialized medical practice.

Ready to Join Us?

If you are personable, organized, motivated, and enjoy making a difference in the lives of others, we'd love to hear from you!

Apply today and become an important part of our ENT team!