Scheduler

Under the direction of the Scheduling Services Coordinator and in accordance with organizational policies and procedures, the Outpatient Scheduler is responsible for accurately and efficiently scheduling procedures for the ancillary departments using the Epic electronic health record (EHR) system. Responsibilities include coordinating appointments from provider referrals, patient requests, electronic work queues, and faxed orders; verifying and entering patient and scheduling information; obtaining and managing required documentation; and ensuring all appointments are scheduled in a timely and courteous manner.

EDUCATION: Minimum: • High school education or equivalent required. • Medical terminology. Preferred: • AAS degree in Medical Assistant/Secretarial Science or experience in business with emphasis on healthcare or related field. LICENSE: PROFESSIONAL CERTIFICATIONS: WORK EXPERIENCE: Minimum: • Demonstrates skills in data entry, business machines, (fax, copier, etc.) and telephone customer service. • Knowledge and understanding of physician ordering practices as well as transcribing physician orders. Preferred: • Previous experience in a medical scheduling service. SKILLS: Minimum: • Demonstrated ability to handle confidential information with discretion and ability to deal with the people in a professional and courteous manner. • Ability to meet deadlines, manage multiple priorities and enhance the spirit of teamwork through effective role modeling. • Excellent interpersonal, communication and organization skills. • Willingly performs other duties as requested. Preferred: • Experience with Microsoft Office products EPIC and electronic medical record.