Sales Advisor, Luxury Watches

For our Client’s high-end Flagship store in Geneva,we are currently looking for a skilled and self driven multilingual Sales/Client Advisor with a track record in Luxury Retail Sales (ideally in Watches & Jewellery from Geneva).

POSITION

You will work with the store team acting as brand ambassador, whilealways ensuring an exceptional customer service level both in and outside ofthe store environment. Here are the important aspects of the job:

• Meet individual and store sales targets while constantly identifyingopportunities to gain new clients and increase sales
  
• Advise clients across the product categories, constantly introducingadd-on sales with the goal of maximizing sales potential, units sold pertransaction, and the basket value of each transaction 
  
• Incorporate strong product knowledge and storytelling in the salesprocess
  
• Engage with clients to develop long-term relationships, leveragingdifferent clientelling tools, in order to foster brand loyalty
  
• Capture all relevant customer information for entry in database, promoteevents through email, phone, and personalized notes and develop a client book
  
• Greet, serve and advise customers giving the highest standard ofcustomer service at all time
  
• Maintain in-depth knowledge of all product ranges, focusing on thefeatures / benefits of each collection
  
• Understand the competitive strengths and weaknesses that differentiatesthe brand products in competitive selling situations
  
• Adhere to the visual merchandising guidelines and ensure full compliancewith the brand in-store display standards
  
• Assist management with the implementation and adherence to guidelines,security and operational procedures
  
• Execute daily administrative tasks and support the inventory process
  
• Effectively manage possible customer complaints by liaising with theline-manager when necessary
  
• Be familiar with selling systems, cash, credit and exchange procedureswhile following the company's policies and procedures
  

PROFILE

For this position based in one of the most iconic shopping locations in Switzerland, we are seeking a seasoned, results-orientedluxury Retail Sales professional willing to embracethis role for the long run. The following criteria are important for the job:

• Natural talent for networking and client relationship building
  
• Creative in finding new business opportunities
  
• Luxury product sales experience is central, as well as a solid luxury watch/jewellery experience/understanding
  
• Fluency in English and French is required, while fluency in other languages could represent a serious asset
  
• Professional presentation, excellent interpersonal skills; able tocommunicate effectively both verbally and in writing  
  
• A Team player with pro-active attitude and excellent problem solvingskills
  
• Responsible, dependable, punctual and flexible
  

If you are seeking a new luxury sales challenge in the Watch & Jewellery sector in Geneva, we can’t wait tohearing from you.