Director of Academic Advising

LC State invites applications for the position of Director of Academic Advising.

Salary and rank based on experience and qualifications: $70,000 - $75,000

Degree Required: Master's degree from a regionally accredited college or university.

Required Qualifications:

• Minimum of five (5) years of experience in academic advising, career guidance, student success, or related student support services in a higher education or comparable professional setting.
• Demonstrated knowledge of student success resources, academic support services, and referral processes that promote student retention, persistence, and degree completion.
• Knowledge of best practices in academic advising and First Year Experience
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Experience collaborating with faculty, academic departments, and campus support services to coordinate advising and student intervention efforts.
• Strong communication, interpersonal, and customer service skills, with the ability to work effectively with students, faculty, staff, and administrators.
• Demonstrated ability to organize, prioritize, and manage multiple responsibilities, projects, and deadlines.
• Ability to establish and maintain effective working relationships across departments and divisions.
• Demonstrated commitment to student-centered service and supporting students with diverse backgrounds, experiences, and needs.

Preferred Qualifications:

• Experience coordinating or managing academic advising, new student registration, orientation, or student retention programs.
• Experience developing, implementing, and assessing initiatives that support student success and address barriers to academic progress.
• Experience using student information systems, academic advising platforms, early-alert systems, and student success data to inform decisions and improve outcomes.
• Knowledge of academic policies, degree requirements, registration processes, and degree completion pathways.

Responsibilities:

Academic Advising
• Oversee the Student Advising and Registration (STAR) program.
• Monitor and evaluate STAR participation, registration rates, and attrition among participating students to identify opportunities for program improvement.
• Develop and maintain a peer advising program within The Advising Center to provide students with additional academic guidance, peer support, and connections to campus resources.
• Develop, implement, and oversee ongoing training for new and continuing Central Advising advisors.
• Coordinate and facilitate campus-wide academic advising training to promote consistent advising practices and support student success.
• Maintain an advising caseload of students served through the Central Advising Program.
• Monitor communication practices among Central Advising advisors to promote consistent, timely, and effective communication with students.
• Oversee and promote Priority Registration for current students by coordinating with instructional divisions and communicating with students and advisors to encourage timely registration, continued enrollment, and academic progress.
• Manage the Retention Alert program, coordinating outreach and intervention efforts to identify and support students experiencing academic difficulties.

At-Risk Students
• Implement and assess strategies for evaluating and triaging students who are at risk of not completing their programs of study.
• Monitor the academic progress of provisionally admitted students and implement appropriate interventions to support academic success, retention, and continuous enrollment.
• Participate in and collaborate on campus-wide initiatives designed to support at-risk students and improve student retention.
• Identify trends and barriers affecting student retention and recommend strategies, policies, or program improvements to address student needs.
• Coordinate with faculty, advisors, and student support offices to address academic concerns, connect students with appropriate services, and develop strategies to promote persistence.

Administration
• Oversee the daily operations of the Advising Center, including staff workload, service delivery, and operational priorities.
• Prepare and monitor budgets for the Advising Center.
• Participate in the college's strategic planning, assessment, and continuous improvement processes to advance student success, retention, and degree completion.
• Recommend hiring, performance management, and termination of Advising Center staff in accordance with College policies and procedures.
• Perform other duties as assigned.
• Additional duties include direct and indirect activities to support recruitment and retention of students.

This is a full-time position in a professional office environment. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m. Evenings and weekends may be required. Travel may also be required.

Application Procedure: Please upload all of the following documents or your application may not be considered for review.

• Cover Letter/Letter of Interest
• Resume/Curriculum Vitae
• Contact Information or Letters for three (3) Professional References
• Unofficial Transcripts (Official Transcripts requested upon hire)

This position is open until filled. Posting will remain open until a suitable pool of candidates is identified.

This position is subject to the successful completion of a criminal background check and may also be subject to an education verification. LC State is an EEO/VETS employer.