Credit Director

Overview

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information. 

What you will do:

• Partner closely with Sales and key customers to support revenue growth while maintaining disciplined credit risk management
• Serve as a senior, client-facing leader—building relationships with strategic accounts and resolving complex credit issues
• Establish and execute credit strategies, policies, and procedures that balance risk and growth
• Lead, coach, and develop a team of Credit Managers, ensuring strong performance, consistency, and alignment with company goals
• Oversee credit underwriting decisions, including large or complex transactions and exceptions to policy
• Monitor and manage overall accounts receivable performance, including DSO, delinquency trends, and bad debt
• Drive proactive risk assessment and ensure timely updates to customer credit profiles
• Lead negotiations on high-risk or delinquent accounts to minimize losses and preserve customer relationships
• Oversee third-party collections, legal escalations, lien/bond processes, and bankruptcy activities
• Deliver regular reporting and insights to senior leadership on credit performance, risk exposure, and portfolio health
• Partner cross-functionally with Finance, Sales, Operations, and Legal to support scalable growth
• Champion process improvements, systems enhancements, and best practices across the credit function

What you will bring:

• 10+ years of progressive experience in credit, collections, or financial risk management
• Proven leadership experience managing and developing high-performing teams (including managing managers)
• Strong business acumen with the ability to balance risk management and commercial growth objectives
• Excellent interpersonal and communication skills, with a demonstrated ability to influence both internal stakeholders and external customers
• Experience working in a client-facing capacity and partnering closely with Sales teams
• Deep understanding of accounts receivable management, credit underwriting, and risk assessment
• Experience in manufacturing, retail, construction or related industry a plus
• Working knowledge of accounting and finance principles; familiarity with lien and bond processes is a plus
• Strong analytical, negotiation, and problem-solving skills
• Proficiency in Microsoft Office Suite and credit/ERP systems
• Bachelor’s degree in Business, Finance, or a related field preferred
• Willingness to travel occasionally for customer and business needs

What you will earn:

• 401(k) with employer match  
• Medical, dental, and vision insurance 
• PTO, company holidays, and parental leave 
• Paid training and certifications 
• Legal assistance and identity protection 
• Pet insurance 
• Employee assistance program (EAP) 

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.