Clinic Registrar Scheduler

Where You’ll Work

Founded in 1926, Dignity Health - Glendale Memorial Hospital and Health Center is a 334-bed, acute care, nonprofit hospital. Serving over 70,000 patients annually, the hospital offers a full complement of services including a Level III NICU, heart care, wound care and surgical services. Additionally, Glendale Memorial Hospital has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and a SRC Center of Excellence for Robotic Surgery and Colorectal Surgery.

One Community. One Mission. One California 

Job Summary and Responsibilities

As our Clinic Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information.To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.

• Meets annual competency requirement prior to evaluation date.
• Positive relationship with all customers (i.e. Newborns to geriatrics)
• Greets/assists customers in a friendly, courteous, efficient, professional and confidential manner.
• Work with customers to solve situations that might occur with positive results. If unable to solve situation will turn over to appropriate person.
• Registers/Schedules patients per hospital policy for inpatient or outpatient services.
• Provides all uninsured patients financial assistance program information.

Job Requirements

Required

• 1-2 years clerical experience with heavy public contact within a medical office or hospital with registration & scheduling preferred.
• Bilingual skills (English/Spanish, English/Armenian).
• High School Graduate or Equivalent.
• Prefer knowledge of medical terminology.
• Keyboarding/computer skills.