Job Role: Security Officer

WorkingHours: Zero hours

Pay: £14.45 per hour

Location: Gloucester Quays, St. Ann Way, Gloucester, GL1 5SH

Reportingto: Operations Manager

Overview

An excitingopportunity has arisen at Anchor Group Services, for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer.

You will be responsible for conducting regular patrolsthroughout the shopping centre, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes a variety of days, nights, evenings, and weekend shifts.

The successful candidate must hold a valid SIA Door Supervisor (DS) Licence as a minimum requirement. A CCTV Licence is desirable but not essential.

Dutiesinclude:

Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents
Operatingand monitoring site CCTV equipment
Completingreports by recording observations, information, occurrences, and surveillanceactivities
Maintainingorganisation's stability and reputation by complying with legal requirements
Contributingto team effort by accomplishing related results as needed
Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service
Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
Maintainingprofessional conduct at all times

Requirements

Valid SIA Door Supervisor (DS) Licence - ESSENTIAL
Valid CCTV Licence - PREFFERED
Full 5-year employment checkable history - ESSENTIAL
Customer service experience and confidence to handleconflict in a correct manner
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment

Benefits

Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy
Access to SIA andFirst Aid training at discounted rates, with financial support available
Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment)
Stream -access to pay as you earn it
Cycle to WorkScheme Available
Full uniformprovided
Free EmployeeAssistance Programme 24/7 including access to counselling
HospitalSaturday Fund
Reward andRecognition awards
Free on-site parking

What’s Next?

If you would like to be considered forthis position, APPLY NOW and we will be in touch.

Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer

Within commuting distance of: Gloucester, Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow.

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