Dental Treatment Coordinator

Dental Treatment Coordinator (Full-Time) – Confidential Dental Practice

Job Title: Dental Treatment Coordinator (Full-Time)

Location: Confidential (Phoenix Metro Area – West Valley)

Compensation: $20.00 – $26.00 / hour + Monthly Team Performance Bonus Potential!

Schedule: Full-Time | Mon & Thu 7:30 AM – 5:00 PM | Fri 8:00 AM – 12:00 PM (Half-day Fridays!)

Why You'll Love Working With Us

At our practice, we believe that exceptional dental care begins with building genuine, lasting relationships with our patients. Supported by a skilled 2-doctor team, our office combines advanced diagnostic tools with a warm, patient-first philosophy. We pride ourselves on cultivating a friendly, collaborative environment where every team member is valued and directly rewarded for our collective success through monthly team performance bonuses!

The Role: What You'll Do

As our Dental Treatment Coordinator, you are the financial and educational bridge between our clinical team and our patients. You will work closely with patients to present treatment plans, explain financial options, and ensure they feel confident, informed, and cared for throughout their dental journey.

Key Responsibilities:

• Treatment Presentation & Case Acceptance: Present comprehensive doctor-recommended treatment plans to patients in clear, approachable, and compassionate terms.

• Financial Counseling: Explain financial options, insurance co-pays, deductibles, and payment arrangements (such as CareCredit) to assist patients in moving forward with needed care.

• Insurance Verification & Claims: Verify dental insurance benefits, submit pre-authorizations, and calculate accurate patient out-of-pocket costs.

• Scheduling & Continuum of Care: Coordinate and schedule follow-up treatment appointments, optimizing doctor calendars and ensuring unscheduled treatment is systematically followed up.

• Patient Experience: Greet patients, build immediate trust and rapport, and ensure a warm, high-integrity experience from consult to checkout.

Qualifications & Required Skills

• Experience: 5+ years of prior experience as a Dental Treatment Coordinator or Front Office Dental Specialist required.

• Technical Knowledge: Strong mastery of dental terminology, treatment plan breakdown, and dental insurance verification/benefits calculations.

• Communication & Sales Skills: Exceptional interpersonal, listening, and communication skills with a proven track record of driving case acceptance without high-pressure tactics.

• Attributes: Compassionate, organized, highly dependable, and a true team player with a passion for helping patients achieve healthy smiles.

What We Offer (Benefits)

• Competitive Base Pay: $20.00 – $26.00/hour (commensurate with experience)

• Monthly Bonus Potential: Direct participation in monthly team performance bonuses!

• Work-Life Balance: Predictable weekday schedule with half-day Fridays so you can start your weekend early!

• Comprehensive Benefits Package: Medical, Dental, and Vision coverage, 401(k), and Paid Time Off (PTO)

Ready to Join Our Team?

If you are a friendly, experienced Dental Treatment Coordinator looking for a long-term home with a supportive dental team and great performance rewards, we want to hear from you! Apply today with your updated resume to take the next step in your career.