Clinical Case Manager

The Clinical Case Manager is responsible for the treatment and coordination of services to foster children and their biological families in conjunction with the foster family.

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental Paid Leave
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development

Other duties may be assigned as necessary.

• Provide case management and clinical intervention services to children and families as outlined by the child’s service package.
• Complete all assessments for youth in program, as required by the State agency to determine current functioning and to develop client’s initial needs and individual treatment plan.
• In conjunction with treatment team, ensure referrals for clinical services are completed.
• Facilitate placement of children in foster homes and ensures intake paperwork is properly completed and entered accordingly into Arrow’s electronic health record system.
• Participate in development of assessment, service delivery, discharge, aftercare planning and post-placement services.
• Implement Pre-Admission Assessment and Individual Treatment Plans in conjunction with foster parents and clients, as well as other professionals involved in the case within applicable standard and submit for supervisory approval.
• Provide consultation for foster parents, biological parents, respite provider, childcare staff, and other caregivers, as indicated.
• Maintain accurate, timely, and complete case notes, billing documentation, treatment plans, progress notes and other documentation according to licensing, accreditation, and agency standards.
• Attend trainings and meetings as required.
• Serve as the child’s education liaison with the referral agency and foster parents.
• Coordinate medical and dental care in conjunction with child’s medical consenter and participates in STAR Health coordination.
• Participate in case planning conferences, treatment team meetings, school meetings, court hearings, staffing, etc., as appropriate, for cross system collaboration.
• Maintain regular contact with family and child and monitors psychological, mental, emotional, physical, and environmental well-being through phone contacts, email, and home visits.
• Help families develop a therapeutic milieu conducive to healthy child development in accordance with the agency treatment model.
• Provide crisis intervention as needed to prevent escalation of high-risk behavior, relapse, hospitalization, placement disruption, and other negative outcomes on a 24-hour rotating on-call basis.
• Consult with medical doctors and other specialists, and/or treatment team members concerning treatment plans and amend plans as needed.
• Facilitate foster parent support groups, and/or training as assigned by the Program Director.
• Maintain child and/or family records in Arrow’s electronic client information system utilizing assigned Arrow technology resources. These resources may include, but are not limited to: desktop computers, laptop computers, touchscreen devices, and scanners.
• Conduct monthly home visits with foster families and children on caseload, quarterly supervisory visits, create corrective action plans when applicable, for licensing and agency policy compliance.
• Maintain Family Training Plan for assigned families and monitor compliance to family training expectations.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.
• Occasional travel may be required.

Master’s degree in Social Work, Human Services, Psychology or in a related filed, or licensure required. At least 1 year of experience working with children and families required as well.